Assistant Vice President
About the Role
The AVP WFM will lead the strategic planning and execution of all WFM functions. This role involves managing multiple teams, ensuring data accuracy, and developing sophisticated reporting frameworks. The AVP will work closely with executive leadership to drive data-driven decision-making and enhance various processes
Full Job Posting
Qualifications
- Several years of progressive experience in workforce management, operations, or related roles
- Strong analytical skills to interpret data, analyze trends, and make data-driven decisions
- Excellent communication and interpersonal skills to collaborate with different departments and communicate effectively with employees at all levels
- Proven leadership abilities, including the ability to motivate and manage a team, drive change, and achieve results
- Familiarity with workforce management tools, HRIS (Human Resources Information System), and other relevant technologies
- Ability to think strategically and align workforce initiatives with overall business objectives
- Strong problem-solving skills to address workforce challenges and implement effective solutions
About EXL
EXL is a global data and AI company that provides analytics, digital operations, and industry-specific services to enterprises in insurance, healthcare, banking, retail, media, and energy.
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