Assistant Technical Coordinator - AUH

Overview

Reports to Technical Manager - UAE

• Tasks and Responsibilities:
• To document according to the Manlift process and procedure, they consumed resources at workshops including contracted labour hire.
• To document according to Manlift process and procedure, corrective & preventive maintenance, third-party inspections, damage / missing equipment process, parts use, consumption & annual inspections of equipment.
• To document according to Manlift process and procedure, the sold equipment and de-fleet MEWPs.
• To document according to Manlift process and procedure, the annual maintenance contracts & Service contracts.
• Coordinates the implementation of the required MEWP third-party inspection.
• Assists in the creation and management of workshop projects, including obtaining required approval if applicable.
• Recording of technician’s hours worked, including OT hours, and communicating to HR with proper approval.
• Manage equipment and MEWP records and data entry into the NetSuite system.
• Accurately logs all the MEWP details in the Damage advice note (service work orders, breakdown and damages photos, etc) and submit to relevant team members for approval.
• Documenting all mandatory requirements for internal and external technical safety bulletins.
• Update the track unit manager based on the workshop and field activities on track unit installation and removal of faulty units. Maintain and update user manuals, service manuals, and parts manuals for equipment.
• Efficient use of the NetSuite with an understanding of all relevant reports needed to support the day-to-day tasks.
• Effective communication with technicians, permanent casuals, suppliers, manufacturers, and other service providers to ensure appropriate actions are taking place.
• Ensure operational visual displays (KPIs, Operational Results, Track Unit Manager, Field Service Monitor screens) in the office are updated and working properly.
• In absence of a technical help desk team lead, will be responsible for breakdown coordination and reporting.
• In charge of on-time submission of petty cash to the accounts department.
• Real-time update of operational skill matrix, improvement board, and 7-day shift schedule for technicians.
• Aiding the Technical Manager – UAE, with the timely completion of reporting process & any special tasks.

SHEQ Documentation

• To ensure a healthy and safe working environment is maintained in line with the company’s SHEQ policy.
• To ensure that any near misses (unsafe acts and unsafe conditions) are recorded. A stand-up meeting is used to discuss violations and action measures aligning with Depot Technical Specialist & SHEQ Lead.
• To ensure and supervise proper waste segregation and waste disposal within the premises.
• Identify areas for immediate action due to relevant SHEQ issues and concerns.

Key Competencies

• Systematic skills
• Analytical skills
• Open approach to collaboration with different team members
• Communication skills
• Can-do and hands-on attitude

Requirements

• Minimum 3 years of working experience as a coordinator role in facilities management/rent a car/rental industry preferred
• College diploma / degree.
• Proactive and team player with excellent communication and interpersonal skills.
• Excellent time management, organisation skills and the ability to multi-task.
• Computer literate with proficiency in MS office (Excel / PPT).
• Good knowledge in English and knowledge of an additional language is an asset.
• Clerical and accounting, stock or logistic background will be helpful

The Company