Assistant Store Manager

Position purpose

Accountabilities

• Oversee customer, staff, and volunteer safety; assist with store layouts and presentation.
• Resolve customer concerns and support compliant cash operations and secure nightly deposits.
• Oversee donation retrieval, sorting, pricing, and inventory control.
• Direct staff when the Store Manager or Corps Officer is absent; participate in hiring and provide orientation, training, and feedback.
• Help plan sales, promotions, and auctions; schedule staff, meetings, and training.
• Sort, price, and stock goods.
• Support emergency readiness and follow workplace injury or illness procedures, including investigations as applicable.

Qualifications

• Post-secondary Retail Management program, specialized courses, or equivalent; alternative education and experience combinations may be considered.
• Basic accounting and cash-handling experience are required, as is experience with cash registers and related processes.
• Microsoft Office proficiency and experience performing administrative tasks.
• Two years of related retail store experience, especially secondhand merchandise, is preferred.
• Strong organization, communication, interpersonal, time-management, delegation, teamwork, and conflict-resolution capabilities.
• Familiarity with cash handling, pricing, sorting, product display, and promotion guidelines.
• Must comply with occupational health and safety requirements and support the organization's mission.

Schedule and physical demands

• Permanent full-time position with a flexible schedule that varies and includes weekdays and/or Saturdays.
• Requires prolonged standing, frequent twisting, bending, crouching, and reaching, and regular lifting or moving of up to 29 pounds.
• Travel is required to attend meetings.

Work location

• The work environment is a retail store at 60 Overlea Blvd, Toronto, Ontario.

Compensation

• Target hiring range is $24.47 to $30.59, with a maximum of $36.71; no compensation cadence is specified.