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greenhouse

Assistant Store Manager

STUDS
Tampa, USA
Full-time
Mid · 1+ years experience
Onsite
USD 20-20 hourly / hour
Discovered 1 months ago

Full Job Posting

Key Responsibilities

  • Operational Excellence & Revenue
  • Leads day-to-day Studio operations in the Studio Manager’s absence, ensuring smooth execution across all functions
  • Manages inventory, supply ordering, and operational task completion with consistency and attention to detail
  • Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets
  • Partners with the Studio Manager to identify and act on trends in key metrics, ensuring goals stay on track
  • Upholds compliance standards, including safety protocols and piercing regulations, and escalates issues as needed
  • Customer Experience
  • Maintains a consistent presence on the floor to guide the team and ensure an exceptional customer experience
  • Actively supports resolution of customer concerns and models service recovery when needed
  • Identifies experience trends and advocates for improvements that elevate the Studio environment
  • Leadership & Team Development
  • Acts as a day-to-day leader for the team, setting a high standard for professionalism and accountability
  • Provides real-time coaching and clear, actionable feedback to support individual performance
  • Contributes to team development in collaboration with the Studio Manager
  • Reinforces Studs’s values and fosters a culture of inclusion, collaboration, and continuous improvement

Requirements

  • 1+ year of retail management, customer-facing team leadership experience, and demonstrated track record of operational excellence
  • Must be available to work a flexible schedule of five days per week (38-40 hours), including evenings, weekends, and holidays. Must maintain consistent availability
  • Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO
  • Schedules may vary based on business needs, and full-time roles are expected to prioritize Studs as the primary employment commitment
  • Must reliably attend all scheduled shifts and maintain consistent availability
  • Will be scheduled in the Studio Manager’s absence; performs day-to-day studio operations across all functions
  • Comfortable standing for extended periods (up to 8+ hours) and able to lift and move up to 20 lbs
  • Comfortable handling chemicals and following all relevant health and safety protocols
  • Brings strong judgment, a proactive mindset, and a bias toward ownership and follow-through
  • Thrives in a feedback-rich environment and contributes to a collaborative, high-performing team culture

Benefits & Perks

  • Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
  • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
  • Voluntary Life Insurance
  • Health and Commuter Tax-Advantaged Accounts
  • 401(k) Retirement Savings Plan
  • Paid Time Off and Paid Safe & Sick Leave Accruals
  • Paid Parental Leave
  • Paid Sabbatical After 4 Years of Service
  • Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
  • Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!
  • Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.
  • Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • Click here for the Studs Privacy Notice for California Applicants.

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