Assistant Store Manager - Operations
Role Overview
At Home is a leading home décor and furnishings retailer driven by our mission to empower people to design their best life at home through style, quality, and everyday value. With over 30,000 products and a store experience built for discovery, we inspire more than 10 million customers each year and serve a growing community of 20 million loyalty members. Our culture is rooted in creativity, collaboration, and doing what’s right—continuously improving how we work while supporting one another and enjoying the ride along the way. If you’re looking for a place where you can grow, contribute, and be part of something meaningful, you’ll feel right at home here.
SUMMARY OF BENEFITS
At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:
Part-Time
401(k) W/ Employer Match
Dental, Vision, Life, and Disability Insurance
25% Store Discount (Seasonal TMs Included)
Full-Time – All Prior Benefits PLUS
Medical Insurance
Flexible Spending Accounts
Paid Time Off, Holidays, and Volunteer Time
ACCOMMODATIONS
If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact [email protected].
EQUAL EMPLOYMENT OPPORTUNITY NOTICE
When you’re a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture – we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job and duties. Employees may be assigned additional duties and responsibilities. Employment remains at-will and nothing in this job description changes the at-will employment relationship.
Key Skills for This Role
Full Job Posting
QUALIFICATIONS
- High school diploma or equivalent required; Bachelor’s Degree preferred.
- Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
- Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget.
- Knowledge of freight processes, inventory control, stocking, and merchandising, with the ability to maintain a clean, safe, and organized store environment.
- Customer-focused mindset with a track record of delivering exceptional in-store experience.
- Demonstrated integrity, reliability, and commitment to ethical business practices.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
- Experience utilizing task management, HRIS, and workforce scheduling systems.
- Strong communication skills, including verbal, written, and comprehension.
- Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams.
- Skilled in prioritizing, multitasking, and adapting to changing business needs.
- Proven ability to analyze data and leverage insights to make informed business decisions and drive performance.
- Proven ability to build and sustain a collaborative, engaging and high-performing team culture.
- WORKING CONDITIONS
- Ability to meet the physical demands of the role, including standing and walking for extended periods, as well as frequent bending, kneeling, and reaching.
- Ability to lift and carry up to 50 lbs. independently and participate in team lifts up to 100 lbs.
- Ability to climb ladders and work at varying heights as needed.
- Comfortable working in a retail environment that includes sales floor, stockroom, and receiving areas, with exposure to varying temperatures.
- Ability to use standard retail equipment, including pallet jacks and rolling carts and baler.
- Ability to perform repetitive motions, including lifting, pushing, and pulling.
- Flexible availability, including nights, weekends, and holidays, based on business needs.
- VALUES:
- Create and Inspire – Creativity and innovation inspire our customers and each other to do better and be better together.
- Win Together – Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.
- Do The Right Thing – Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large.
- Make It Better – Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.
- Enjoy the Ride – Happy teams perform better and find greater fulfillment and enjoyment at At Home.
- To learn more about At Home, please click Company Overview.
ABOUT US
At Home is a leading home décor and furnishings retailer driven by our mission to empower people to design their best life at home through style, quality, and everyday value. With over 30,000 products and a store experience built for discovery, we inspire more than 10 million customers each year and serve a growing community of 20 million loyalty members. Our culture is rooted in creativity, collaboration, and doing what’s right—continuously improving how we work while supporting one another and enjoying the ride along the way. If you’re looking for a place where you can grow, contribute, and be part of something meaningful, you’ll feel right at home here.
SUMMARY OF BENEFITS
At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:
Part-Time
401(k) W/ Employer Match
Dental, Vision, Life, and Disability Insurance
25% Store Discount (Seasonal TMs Included)
Full-Time – All Prior Benefits PLUS
Medical Insurance
Flexible Spending Accounts
Paid Time Off, Holidays, and Volunteer Time
ACCOMMODATIONS
If a reasonable accommodation is required to fully participate in the hiring process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact [email protected].
EQUAL EMPLOYMENT OPPORTUNITY NOTICE
When you’re a part of At Home, you have the full support of a diverse, close-knit team. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture – we respect, appreciate, and celebrate the experiences and qualities that differentiate everyone on the At Home team.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job and duties. Employees may be assigned additional duties and responsibilities. Employment remains at-will and nothing in this job description changes the at-will employment relationship.
Preferred Qualifications
- High school diploma or equivalent required; Bachelor’s Degree preferred.
About At Home
The home décor superstore.
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