Assistant Store Manager

Role overview

Store operations and team supervision

• Assist store management with supervising and facilitating daily operations; take over the Store Manager's responsibilities in their absence.
• Assist with interviews, promotions, performance reviews, and disciplinary actions when requested.
• Direct, guide, and instruct store associates; assist with weekly staffing schedules and staffing levels when requested.
• Maintain store standards and coordinate information and expectations across departments.
• Greet and assist customers, handle complaints, and escalate issues when appropriate.
• Ensure compliance with company policies, applicable legislation, and health, safety, and security regulations.
• Oversee and assist with inventory management.
• Perform other duties as required.

Qualifications

• Valid SellSafe certification is mandatory.
• At least three years of retail work experience and two years of retail supervisory experience are required.
• Valid First Aid certification is an asset.
• Service orientation; time management and prioritization; ability to train and motivate staff and assess performance.
• Basic office administration skills and high proficiency with Microsoft Office.
• Teamwork, communication, customer service, troubleshooting, diplomacy, and team-building skills.
• Thorough understanding of applicable health and safety legislation; professional, responsive, and positive work attitude.
• Ability to work any shift based on business needs, including nights, holidays, weekends, and at different locations.

Schedule

• Ability to work Monday through Sunday on shifts determined by business needs, including nights, holidays, and weekends.

Benefits and growth

• Opportunity for growth, experience, and learning at a growing company.
• Unlimited bonus-earning potential.

About the company