Assistant Store Manager
Role Overview
• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed
Full Job Posting
About You
- 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
- Some leadership and coaching experience
- A winning personality to easily establish a trustful relationship and empower others
- Excellent customer service skills and digital proficiency
- Responsible and able to take ownership
- Curious, empathetic, and results-driven team player with a commercial mindset
What We Offer
- You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount (60% off the RRP) starting on your first day
- 30% off the RRP on Swarovski Created Diamonds
- Enhanced annual holiday entitlement
- 1 x paid Volunteering Day each year
- Food & refreshments provided in store to be enjoyed during your shift
- Staff Referral Bonus – up to £250
- Jubilee Awards to celebrate key service milestones
- Annual Awards to celebrate and recognize your achievements
- Season Ticket Loan
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
- Opportunities for career development
- Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.
- About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
- Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
- Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
About Swarovski
Global manufacturer and retailer of crystal-based luxury products.
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