Assistant Restaurant Manager
Role Overview
• Supervise good Guest service and serve Guests according to Hotel standard in order to ensure Guest satisfaction
• Identify training needs and propose training plans in correlation with outlet manager in order to maintain professionalism
• Plan and conduct on and off job training regularly in order to achieve service standard and knowledge of staff
• Attend daily briefing or meetings and ensure proper communication down to team to ensure Guest inquiries
• Monitor sales and cost of outlet and trend of on going promotions
• Contribute new promotional ideas in order to increase Guest covers and revenue
• Analyse and enhance performance across all aspects of the outlet operation
• Monitor duty rota on weekly basis in order to meet operation needs
• Resolve Guests’ complaints directly or consults with Outlet Manager to maintain Guest satisfaction
• Train personal grooming standard and monitor the weekly checklist in order to keep professional appearance
• Monitor hygiene and cleanliness standards in the outlet and upkeep of all service equipment as per Hotel standard
**Additional Information** **Why Join Radisson Hotel Group?**
**Live the Magic of Hospitality -** Be part of a team that creates **exceptional experiences and memorable moments** every day.
Let your **Yes I Can!** spirit shine as you bring hospitality to life.
**Build a Great Career -** No matter your background or experience, we invest in your **growth, learning, and career development**—helping you reach your full potential.
**Experience the Team Spirit -** Join a workplace that’s **inclusive, fun, and meaningful**.
We celebrate diversity, support one another and foster a sense of belonging through our **Employee Resource Groups and inclusion initiatives**.
**Lead with Your Ambition -** Your ideas, passion and drive matter!
We empower you to **make a difference**—in hospitality, your community and beyond.
**Enjoy Global & Local Perks -** No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.
Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
**Enjoy benefits such as** - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
**Join us in shaping the future of hospitality!** If you’re ready to **bring your talent, energy, and passion**, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all **backgrounds, abilities, and experiences**.
If you need any adjustments during the application process, please let us know.
Key Skills for This Role
Full Job Posting
Restaurant operations and guest service
- Supervise guest service and serve guests according to hotel standards to ensure guest satisfaction.
- Attend daily briefings or meetings and communicate information to the team to address guest inquiries.
- Resolve guest complaints directly or consult the Outlet Manager as needed.
Staff development and scheduling
- Identify training needs and propose training plans in coordination with the outlet manager.
- Plan and conduct regular on-the-job and off-the-job training.
- Monitor the weekly duty rota to meet operational needs.
- Train staff on grooming standards and monitor the weekly checklist.
Sales and outlet standards
- Monitor outlet sales, costs, and ongoing promotions; contribute promotional ideas to increase guest covers and revenue.
- Analyze and improve performance across outlet operations.
- Monitor hygiene and cleanliness and maintain service equipment to hotel standards.
About Radisson Hotel Group
Radisson Hotel Group operates more than 1,500 hotels in over 95 countries and describes its service ethos as “Yes I Can!”
Requirements
- Supervise guest service in accordance with hotel standards to support guest satisfaction.
- Identify training needs and propose training plans in coordination with the outlet manager.
- Maintain professional grooming, hygiene, cleanliness, and service-equipment standards.
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