Assistant Restaurant Manager

About the hotels

Role overview

Key responsibilities

• Oversee daily restaurant operations and ensure compliance with hotel standards.
• Deliver attentive dining experiences, anticipate guest needs, and resolve complaints professionally.
• Lead, motivate, train, and support restaurant colleagues.
• Maintain food and beverage service, table setup, presentation, and brand standards.
• Assist with rosters, staffing, attendance, and manpower planning.
• Drive sales through menu knowledge, promotions, suggestive selling, and upselling.
• Control costs, reduce waste, monitor stock, and support budgets.
• Ensure food safety, HACCP, sanitation, and workplace safety compliance.
• Coordinate restaurant operations with kitchen, stewarding, front office, and other departments.
• Serve VIP guests and support reporting, events, private dining, and restaurant promotions.

Qualifications

• Diploma or bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• 2–4 years of restaurant operations experience; luxury hotel experience is preferred.
• Strong leadership, staff development, customer service, and guest relationship skills.
• Knowledge of food and beverage operations, menu planning, service standards, HACCP, food safety, and hygiene.
• Experience with inventory, cost control, budgeting, and revenue generation.
• Proficiency with POS systems, restaurant management software, and Microsoft Office.
• Excellent written and verbal English; additional languages such as Arabic are an advantage.
• Strong problem-solving, decision-making, and organizational abilities; flexibility to work shifts, weekends, and public holidays.

Application process

• Applicants receive an AssessFirst email invitation to create a profile and complete a questionnaire; the questionnaire is mandatory for candidacy consideration.

Employee benefits

• Colleague perks include complimentary upgrades, extended stays, discounted stays across Fairmont and Raffles properties, and dining and wellness discounts.