Assistant Relationship Manager

The Assistant Relationship Manager will enhance business opportunities and provide support to Relationship Managers by increasing utilization, maintain relationships with customers to increase knowledge of customer situation.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration or a related discipline.
• Min. 2 years of relevant banking experience, preferably in Corporate Banking or Client Servicing.
• Good knowledge of corporate banking products, Islamic Finance, Trade Finance and Treasury products.
• Understanding of credit facilities, drawdowns, rollovers and account maintenance.
• Knowledge of CDD requirements, banking operations and regulatory compliance.
• Strong customer service, relationship management and stakeholder engagement skills.
• Excellent communication, coordination and problem-solving abilities.

Responsibilities

• Support Relationship Managers in managing corporate banking clients and strengthening client relationships.
• Handle corporate client queries, service requests and referrals, ensuring timely resolution and high customer satisfaction.
• Coordinate with internal departments to facilitate efficient transaction processing and service delivery.
• Follow up on credit facility drawdowns, rollovers and renewals to ensure timely execution.
• Monitor customer facility limits and arrange extensions before expiry.
• Coordinate trade finance transactions and related documentation.
• Ensure timely completion of CDD requirements and follow up on outstanding compliance matters.
• Maintain accurate client records, MIS reports and electronic filing systems.
• Ensure adherence to the Bank’s policies, procedures, authority limits and regulatory requirements.
• Support audit requirements and ensure timely closure of audit observations.