Assistant Project Co-ordinator

Assisting the Delivery Manager and project team in identifying customer and third-party risks for lower complexity capital projects, as well as customer/street works issues and community investment opportunities.

Work alongside Environment & Sustainability PLE (Planning, Landscape, and Ecology) to develop Customer and Third-Party Action Plans for projects. Produce the Checklist for identifying third parties and assessing the impact on customers.

Providing direction and assistance to the Delivery Manager and project team on the ownership and resolution of customer contacts in compliance with the company's guaranteed service standards and service level agreements.

Contributing to project reviews and input to monthly reports on customer/stakeholder management

Developing a strong working relationship and lines of communication with the relevant Area Engagement Lead.

Ensure that all essential customer and Third-Party permissions and consents are in place prior to full approval or start on site.

Undertake assurance activities such as site visits to monitor project performance for customer and third-party activities.

When required, provide support to the Third Party and Senior Third Party Co-Ordinators in activities and administrative tasks related to more complex projects.

Good understanding of Microsoft applications - Word, Excel, and PowerPoint.

Communication Skills - able to communicate well with customers, internal and external stakeholders, and be able to adapt your communication style to different scenarios.

Proven record of providing exceptional customer service

A Full UK Driving Licence