Assistant Program Manager

Description

Schedule

• Mon-Wed 3pm-11pm, Fri 7am-3pm, every other Sat/Sun 7am-3pm
• Provide direct support and personal care assistance to individuals in a residential setting, including activities of daily living
• Implement individualized program plans, person-centered supports, and healthcare services as trained
• Promote independence, choice, skill-building, and participation in home and community activities
• Assist with recreation, engagement opportunities, appointments, transportation, and community outings
• Administer medications and monitor health needs in accordance with medical orders and agency policy
• Maintain accurate documentation related to services, health supports, incidents, and program activities
• Support daily household operations, including meal preparation, cleaning, routines, and maintaining a safe home environment
• Serve as an on-shift leader by modeling professional, person-centered care and supporting staff performance
• Provide coaching, training, and orientation for new or assigned staff members
• Assist with staffing coordination and scheduling needs to ensure continuity of care
• Ensure compliance with Minnesota DHS 245D regulations and organizational quality standards
• Communicate effectively with individuals served, team members, supervisors, families, guardians, and external providers
• Promote safety, confidentiality, and a positive living environment for individuals and staff

Requirements

• Minimum of two (2) years of experience supporting vulnerable populations in a residential or human services setting
• Must be at least 18 years of age
• Ability to meet all state, county, licensing, and contractual requirements for the position
• Must successfully pass a Minnesota Department of Human Services (DHS) background study
• Valid Minnesota Driver’s License with an acceptable driving record
• Current CPR and First Aid Certification (or ability to obtain upon hire)
• Strong communication, problem-solving, and teamwork skills
• Ability to provide leadership, coaching, and support to direct care staff during assigned shifts
• Ability to complete required documentation accurately and on time using electronic systems
• Willingness to complete required training, including medication administration
• Ability to maintain confidentiality and follow HIPAA and organizational privacy standards
• Physical ability to assist individuals with mobility, personal care, and daily activities as needed

Benefits Summary

• HBI offers a supportive work environment and a competitive benefits package designed to help employees thrive both personally and professionally. Benefits may include:
• Competitive pay based on experience
• Medical, dental, and vision insurance options
• Paid time off (PTO) and holiday pay
• Retirement plan options
• Opportunities for training, professional development, and career advancement
• Employee assistance and wellness resources
• SmartDollar financial wellness program to support budgeting, savings, and financial goals
• Supportive team culture focused on person-centered care
• Meaningful work making a direct impact in the lives of others
• Homeward Bound is an Equal Opportunity Employer.