Assistant Production Manager

Scheduling services.

Address customers complaints and concerns as needed.

Collection of monies owed to the company by our customers.

Schedule and report daily production activities to management.

Be knowledgeable and aware of applicable local, state, and federal safety and OSHA programs.

Implement efficient practices and modifications for improvement.

Understanding of Safety Procedures for LG installation and Machine, required PPE for each job

Managing incident/accident rate in Branch with Safety Manager and developing local action plans for injury prevention

Basic knowledge in CPR, first aid and emergency response (training required)

Ensuring lead process is properly followed and documented

Collection and handling of positive and negative customer service reviews

Responsibility for customer complaint handling and documentation

Ensure pre and post installation calls are completed to set expectations and verify quality of workmanship

Conduct 3 jobsite visit per week to verify installation quality, jobsite cleanliness, and positive customer experience overall

ELM Home Building Solutions and its subsidiaries and affiliates, including Englert Inc., LeafGuard Holdings, and MetalMan provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.