Assistant Operations Manager

Assistant Operations Manager

Full-time

Fixed Term

Job Description

Assistant Operations Manager

Contract: 10 month FTC

Shift pattern: On-site

Recruitment Partner: Matt Ralphs

What you'll be doing

As an L7 Assistant Operations Manager in the B-Hive Operations team, you'll help keep Boots' in-house creative agency running smoothly from our Nottingham base. You'll work across planning, resourcing, reporting and process improvement, helping teams deliver everything from major campaigns to high-volume day-to-day creative work across Boots, No7 and other well-known brands.

This is a role for someone who enjoys bringing structure to a fast-moving environment. You'll use operational data, practical problem-solving and close collaboration with colleagues across B-Hive to spot issues early, improve workflows and help the agency work at its best.

Key responsibilities

• Work with colleagues across B-Hive to plan upcoming work and allocate resource effectively across changing priorities.
• Adjust plans as demand shifts, helping teams stay focused on the most important delivery needs.
• Contribute to forecasting and reporting using demand, capacity and utilisation data to highlight where action is needed.
• Support operational reviews and follow up on agreed actions to help resolve issues affecting delivery.
• Help improve workflows, templates and operational processes across the agency.
• Support the ongoing use and improvement of tools such as Workfront.
• Work with teams to embed agreed changes into day-to-day ways of working.
• Build strong working relationships across B-Hive to support smooth delivery and better operational decision-making.
• Help create a more consistent, effective operating rhythm across a busy in-house creative agency.

What you'll need to have (our must-haves)

• Experience in creative agency or in-house studio operations.
• Hands-on experience in planning or resourcing work across multiple priorities.
• Strong organisational skills and the ability to manage competing demands effectively.
• Confidence using operational data to spot issues and inform decisions.
• Experience with workflow tools such as Workfront.
• A practical, solutions-focused approach to improving how teams work.
• Strong collaboration skills and the ability to work well with colleagues across different teams.

It would be great if you also have

• Experience supporting operations in a fast-moving in-house creative agency environment.
• Exposure to improving workflows, templates or team processes rather than only maintaining existing ways of working.
• Experience turning reporting insights into practical operational actions.
• Confidence helping teams adopt new tools, processes or ways of working.
• A curious, ownership-led approach and a willingness to help shape how the function evolves.

Where your brilliance can take you

This role offers the chance to make a visible impact in a team that supports creative work across some of the UK's best-known retail and beauty brands. As B-Hive continues to evolve into an even stronger strategic and creative partner to the business, you'll have scope to shape workflows, influence operational improvements and build broader experience across planning, reporting, tools and agency operations.

At Boots, we believe in giving people the trust, support and opportunity to grow. That means this role can help you deepen your expertise in creative operations while opening up future pathways across operational leadership, resource management and wider business-facing roles in a collaborative Nottingham-based environment.

Rewards designed for you

• Discretionary Christmas Gift Payment
• Generous staff discount
• Enhanced maternity/paternity/adoption leave pay and £100 gift card for anyone expecting or adopting a child
• Flexible benefits scheme including options for additional holiday and discounted gym memberships.
• Access to free, 24/7 counselling and support through our Employee Assistance Programme

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.

Level

Level 7

Business area

Support Office

Function

Marketing & Communications

Keywords

Assistant Resource Manager

Hours per week

\37.5

Latitude,longitude 1

\52.927182,-1.183948

Airport

No

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

East Midlands

Area

East Midlands (non stores)

Store

Nottingham Support Office