ASSISTANT OPERATIONS FIELD SUPERVISOR - MIDDLESEX, NJ

The Assistant Operations Supervisor supports the Hospitality Manager in overseeing daily Amazon pantry operations, ensuring exceptional customer service, food safety, cleanliness, organization, and operational efficiency. This position provides direct supervision to Food Transporters and Pantry Coordinators while assisting with staffing, inventory, product distribution, and service execution.

The role is highly operational, with approximately 60% of the time spent in the field supporting pantry locations, monitoring service execution, coaching associates, and ensuring operational standards are maintained.

Essential Duties & Responsibilities:

• Support the daily operation of the Amazon pantry program. • Supervise and support Food Transporters, Pantry Coordinators, and other assigned associates. • Coordinate daily workflow, product replenishment, and service execution. • Assist with staffing, scheduling, and coverage for call-outs or operational changes. • Train and onboard associates on job responsibilities, customer service standards, food safety, and company procedures. • Monitor café, pantry, storage, and service areas to ensure cleanliness, organization, and presentation standards. • Ensure compliance with food safety, sanitation, temperature control, labeling, storage, and product rotation requirements. • Monitor inventory levels and communicate supply needs to management. • Ensure timely product deliveries and adherence to transportation and handling procedures. • Maintain pantry standards, including stocking, cleanliness, organization, and par levels. • Assist with timekeeping and payroll-related tasks. • Maintain compliance with company policies, client requirements, and safety standards. • Address and escalate operational, safety, equipment, or service concerns as needed. • Build positive relationships with associates, customers, and client contacts..

Skills & Qualifications:

• Strong leadership, coaching, and team-building skills. • Excellent customer service and hospitality skills. • Strong organizational, communication, and time-management abilities. • Ability to prioritize multiple tasks in a fast-paced environment. • Knowledge of food safety, sanitation, and proper food handling practices. • Experience with inventory management and product replenishment. • Professional demeanor and strong problem-solving skills. • Basic computer and timekeeping system knowledge. • ServSafe certification or ability to obtain certification. • Valid driver's license required for the position.

Education & Experience:

• Minimum two years of experience in hospitality, food service, café, restaurant, catering, or customer service operations. • Previous supervisory or team lead experience preferred. • Experience supporting café, pantry, food transportation, or similar hospitality operations preferred.

Apply to Canteen today!

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1577097

Canteen

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