Assistant Operations
Role Overview
The Assistant Operations role in the POC – Zayed Port department supports vessel movements, cargo handling, and port services.
Coordinates with operational teams, maintains accurate records, and helps uphold safety and profitability standards across port activities.
Key Skills for This Role
Full Job Posting
Role overview
The Assistant Operations role in the POC – Zayed Port department supports vessel movements, cargo handling, and port services.
Coordinates with operational teams, maintains accurate records, and helps uphold safety and profitability standards across port activities.
Responsibilities
- Monitor and update vessel schedules and berth allocations; coordinate with pilots, tug operators, and terminal staff for timely arrivals and departures.
- Maintain accurate operational logs, reports, and documentation; assist with daily briefings and performance metrics.
- Support safety protocols and emergency response procedures.
- Track cargo loading and unloading progress and resolve discrepancies.
- Liaise with shipping agents, customs, and regulatory bodies as required.
- Help manage operational supplies and equipment inventory.
- Provide clerical support for invoicing, billing, and cost tracking.
- Identify process improvements and cost efficiencies.
Qualifications
- Secondary School education or equivalent; at least 0–2 years of experience in a similar role.
- Knowledge of vessel operations and cargo handling; maritime industry experience is preferred.
- Master Mariner qualification is a plus.
- Excellent English is required; Arabic is an added advantage.
- Be detail-oriented and organized, maintain accurate records, and communicate effectively with stakeholders.
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