{bc}
Apply
workday

Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations

DBS
Chennai, IND
Full-time
Junior · 1–2 years experience
Discovered 6 days ago

Full Job Posting

Responsibilities

  • Provide exceptional customer service and support to clients through various communication channels, including phone, email, and chat
  • Assist clients with a wide range of banking inquiries and transactions, ensuring prompt and accurate resolution
  • Proactively identify and address client needs, offering appropriate solutions and products
  • Maintain accurate and detailed records of client interactions and transactions
  • Collaborate with cross-functional teams to enhance the overall customer experience
  • Continuously develop product knowledge and stay updated on industry trends and regulations
  • Adhere to all relevant policies, procedures, and compliance requirements

Requirements

  • Minimum 1-2 years of experience in a customer service or contact center role, preferably in the banking or financial services industry
  • Strong communication and interpersonal skills, with the ability to effectively interact with clients from diverse backgrounds
  • Excellent problem-solving and decision-making abilities, with a focus on providing tailored solutions
  • Proficient in using various software applications and digital tools to support client interactions
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Commitment to delivering exceptional customer service and a passion for the banking industry
  • Chennai-DBIL
  • Customer Service
  • Regular
  • Full time

Location:

  • Chennai-DBIL
  • Job:
  • Customer Service

Schedule:

  • Regular
  • Employee Status:
  • Full time

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at DBS

Officer, Branch Relationship Manager, Growth, Consumer Banking Group

, IND

Discovered TodayFull-time

Senior Associate, Cluster Manager, Current Account, Consumer Banking Group

Karol Bāgh, IND

Discovered TodayFull-time

Associate/Senior Associate, Finacle Developer, Core Banking Technology

Hyderabad, IND

Discovered TodayFull-time

Senior Vice President, Team Head, Corporate/ Strategic Planning

Mumbai, IND

Discovered YesterdayFull-time

Associate, Credit Risk Manager, Risk Management Group

Mumbai, IND

Discovered 2 days agoFull-time

ALYST, Specialist, HR Shared Services - Payroll, Group HR

Hyderabad, IND

Discovered 2 days agoFull-time

Associate, Quality Assurance Engineer, Regional Wealth Delivery

Hyderabad, IND

Discovered 2 days agoFull-time

Officer, Customer Service Officer, Consumer Banking Group

Tambaram, IND

Discovered 2 days agoFull-time