Assistant Manager
Role Overview
The Assistant Manager supports daily store management as the Store Manager’s right hand.
The role works on the sales floor and behind the scenes to maintain smooth operations, motivate the team, and support customer experience goals.
Key Skills for This Role
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About Bouclair
Bouclair is a Canadian home décor and furnishings company with more than 50 stores and over 50 years of experience.
Assistant Manager
The Assistant Manager supports daily store management as the Store Manager’s right hand.
The role works on the sales floor and behind the scenes to maintain smooth operations, motivate the team, and support customer experience goals.
What you'll do every day
- Coordinate daily operations, support sales targets, monitor key performance indicators, and implement action plans.
- Manage inventory, merchandising, visual standards, cash transactions, deposits, customer feedback, and complaints.
- Plan and adjust schedules, support onboarding and training, engage the team, and assist with conflict management.
- Apply health and safety standards, assist with incident management, and maintain communication between the store team and management.
What you bring to the team
- At least 2 years of retail supervision or management-assistance experience and a high school diploma are required.
- You need knowledge of sales, customer service, merchandising, and loss prevention.
- You must be able to manage store operations and make autonomous decisions during the Manager’s absence.
- The role requires team-management, training, communication, organization, and priority-management skills, plus an interest in interior decorating and fashion.
Working conditions
- This is a full-time position of approximately 40 hours per week with variable day and evening shifts, holidays, and weekend availability as needed.
- The role requires in-person store presence, prolonged standing, physical store tasks, and regular handling of loads up to 25 pounds and occasional loads up to 75 pounds.
Compensation and benefits
- Pay is $22.00–$25.00 per hour.
- Benefits include casual dress, onsite parking, and a store discount.
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