Assistant Manager
Role Overview
Schlotzsky’s is a one-of-a-kind brand built on bold flavors, fresh ingredients, and a little bit of fun. Since 1971, we’ve been serving up our iconic sandwiches on house-made sourdough bread, along with fresh salads, pizzas, and more. With a personality as unique as our flavors, we embrace our heritage—because, after all, we’re a “Funny Name, Serious Sandwich.” Whether crafting craveable meals or delivering exceptional service, we bring passion and quality to everything we do.
Key Skills for This Role
Full Job Posting
Brand Summary
Schlotzsky’s is a one-of-a-kind brand built on bold flavors, fresh ingredients, and a little bit of fun. Since 1971, we’ve been serving up our iconic sandwiches on house-made sourdough bread, along with fresh salads, pizzas, and more. With a personality as unique as our flavors, we embrace our heritage—because, after all, we’re a “Funny Name, Serious Sandwich.” Whether crafting craveable meals or delivering exceptional service, we bring passion and quality to everything we do.
Compensation
- Competitive pay based on experience, plus bonus potential
- Schlotzsky’s is seeking an Assistant General Manager who is passionate about guest relations, employee development, and business growth. The ideal candidate will work closely with the management team to execute a strategic vision for the restaurant while fostering a culture that ensures exceptional food and service.
Why Join Us?
Comprehensive Benefits: Medical, dental, and vision insurance
Competitive Pay & Bonuses: Performance-based bonus potential
Paid Time Off (PTO): After 12 months, Assistant Managers accrue 40 hours of paid vacation per year
Meal Allowance: Enjoy our delicious menu at a discount
Career Growth: Advancement opportunities in a growing brand
Paid Training: Learn and grow with us in a structured development program
Positive Work Environment: Team-focused, family-friendly culture
Qualifications:
- Minimum 1 year of restaurant experience required; prior supervisory or shift lead experience preferred
- High school diploma or equivalent required; college coursework in hospitality or business is a plus
- Eagerness to grow into a leadership role; previous AGM experience is helpful but not required
- Leadership & Team Development
- Supports the GM in coaching, training, and developing team members
- Helps create a positive and productive team culture through professionalism and accountability
- Leads by example during shifts, demonstrating service, efficiency, and adherence to standards
- Participates in hiring, onboarding, and performance feedback under GM guidance
Work Ethic & Physical Requirements
- Reliable, punctual, and motivated with a strong desire to grow
- Able to work 35+ hours per week with flexible availability, including nights and weekends
- Capable of standing for long periods and lifting up to 35 lbs.
Operations & Financial Support
Assists in managing daily operations including staffing, scheduling, food safety, and cash handling
Helps with inventory control, food cost tracking, and loss prevention
Learns and supports analysis of P&L statements and key performance metrics
Monitors team productivity and ensures compliance with company procedures and brand standards
Guest Experience & Service
Delivers exceptional guest service with speed, accuracy, and friendliness
Addresses guest concerns promptly; escalates more complex issues to the GM
Actively promotes guest engagement and loyalty programs
Comfortable using POS systems and willing to learn operational and scheduling software
Basic skills in spreadsheets, digital checklists, and restaurant management tools
Willing to assist across all restaurant roles as needed to support operations
Willing to fill in across all roles in the restaurant as needed
If you are a driven leader with a passion for people and business success, we’d love to hear from you! Apply today to join our team and grow with Schlotzsky’s!
Work schedule
- Monday to Friday
- Weekend availability
- Night shift
- Day shift
About Schlotzsky's
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