Assistant Manager-Reservations
Role Overview
Support the opening of Hyatt Place AlUla as Assistant Manager, Reservations.
Support reservation operations and help ensure accurate, efficient bookings and a smooth guest booking experience.
Key Skills for This Role
Full Job Posting
Role overview
Support the opening of Hyatt Place AlUla as Assistant Manager, Reservations.
Support reservation operations and help ensure accurate, efficient bookings and a smooth guest booking experience.
Hotel opening
The planned hotel features 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center.
The hotel is intended to serve leisure and business travelers.
Key responsibilities
- Assist in managing daily reservation operations and monitor booking details for accuracy.
- Support the reservations team and coordinate daily activities.
- Handle guest inquiries and reservation requests.
- Coordinate with Front Office and other departments to support smooth operations.
- Monitor room availability and reservation records.
- Help resolve booking issues and maintain guest satisfaction.
Qualifications
- Previous experience in hotel reservations or a similar hospitality role.
- Good understanding of reservation procedures and hotel operations.
- Strong organizational and communication skills, attention to detail, and accuracy.
- Ability to manage multiple tasks in a fast-paced environment.
- Good teamwork and problem-solving skills.
- Good command of English.
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