Assistant Manager - Provisioning & Configuration

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Responsible for supporting customer order provisioning including design, testing and installation and activation of the network. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.

Bachelor’s degree in engineering or equivalent qualification

4-7 years relevant experience in network infrastructure project management and on field experience

Hands experience with Fiber optics cable installation and termination

Routing, Switching and IP Knowledge

Experience in Designing and documenting Network layouts in terms of Fiber, Voice, and Data Paths

Network / Voice certifications preferred.

Knowledge in networking concepts (ports and protocols)

Knowledge of Switch configuration, ports, access ports, trunk ports and port security and spanning tree protocols

Knowledge in Access - Ethernet, Broadband

Manage all operations with respect to installation support and network service configuration management.

Manage implementation for any new network updates.

Responsible for the configuration of telecom infrastructure and or or network components to meet design specifications.

Manage and monitor planning and delivery of orders in terms of configuration management.

Design the network to ensure adherence to the timelines and hand over to project implementation team.

Drive change management initiatives, make change requests and monitor change processes and IT initiatives to ensure delivery of a tested active service layer to the customer on time at optimal costs.

Diagnose, troubleshoot, and resolve problems, and take corrective action when necessary.

Provide technical expertise for ensuring smooth integration of network and system solutions or network improvement.

Ensure that all installation functions are performed in a timely fashion to meet specifications.

Ensure adherence to process and timelines, maintenance of systems like NIMS and Cramer

Handle requirements like addition or removal of equipment and issues during migration to new circuits

Tata Communications, culture is represented by our leadership signature- DRIVE AHEAD. It is how we lead, collaborate, and live our values every day. It is defined through six core behaviours:

Accountability & Ownership

Collaboration

Agility

Can-Do Attitude & Growth Mindset

Innovation & Problem-Solving

Continuous Learning & Skill Transformation.

At Tata Communications, you’ll work on real problems and help build solutions that support businesses and communities around the world. Here, we support your growth through meaningful career opportunities, learning, hands-on experience, and the freedom to explore new ideas.

With us, you can build a career with purpose and impact.