Assistant Manager - People Shared Services-Employee Lifecycle Management - Global Service Centre
Role Overview
This role is responsible for managing seamless operations from onboarding to offboarding as a HR operationsAsst. Manager within the Shared Service Centre. The candidate will have a deep understanding of HRprocesses, strong operational focus, and the ability to drive efficiency and compliance in all stages of HRoperations. Designation: Assistant Manager - People Shared Services-Employee Lifecycle Management - Global ServiceCentre Base Location: Navi Mumbai Reporting to: Manager - HR - GSC Key Role Responsibilities: Deliverables Manage HR documentation and maintain accurate employee records in the HRIS, coordinating with relevantdepartments to ensure smooth operations. Address employee queries related to HR policies, benefits, and payroll, providing timely and professionalsupport. Ensure compliance with legal and internal HR policies, preparing reports and supporting audits and reviews. Identify process improvement opportunities, recommend solutions, and collaborate with cross-functionalteams on strategic HR projects. Employee Life Cycle (ELC): Ensure accurate and timely updates of employee records in the HRIS, including changes in position, salary,and status, while maintaining compliance with company and legal regulations. Administer HR policies and procedures related to attendance, conduct, and other employee matters, ensuringproper documentation and adherence. Collaborate with payroll and finance teams to ensure the accurate processing of compensation, deductions,and other employee-related financial transactions. Exit (Offboarding) Follow up with relevant departments to ensure the return of company property, clearances, and completion ofall necessary exit documentation. Calculate the final settlement (FNF), including unused leave, severance (if applicable), and other entitlements. Review final settlement details with the finance team to ensure accuracy and compliance with companypolicies. Coordinate with payroll to ensure the timely processing of final payments and benefits, ensuring all exitrelated financial matters are settled. Skills & Competencies: 8-10 years of experience in HR operations, with a focus on managing the Hire to Retire process. Proven experience working with HRIS and other HR-related software. Exposure to transition/offshoring of HR Operations activities would be preferred Strong administrative and organizational skills - Manage tasks, maintain accurate records, and support dailyoperations effectively. Ability to prioritize tasks, manage time efficiently, and maintain a well-organized workenvironment to ensure smooth business operations. Strong communication skills- Strong communication and interpersonal skills to interact effectively withemployees at all levels and foster positive relationships. Tech Skills - Proficiency in Oracle and / or SuccessFactors HCM.SAP and / or Darwin Box Proficiency in managing HR operation activities - Manage and oversee global HR operations, ensuringconsistent HR processes, policies, and practices across multiple regions, while adapting to local regulationsand cultural differences. Attention to detail and accuracy - Detail-oriented and accurate, with a strong focus on precision and ensuringthe highest quality of work in all tasks and deliverables. Ability to maintain attention to detail while managingmultiple tasks, ensuring all information and processes are error-free and meet organizational standards. Strong collaborat or with the ability to work effectively in a team environment, contributing ideas andsupporting colleagues to achieve common goals. Excellent multitasking skills, with the ability to managemultiple priorities simultaneously while maintaining high-quality work and meeting deadlines. Education & Qualifications: Bachelor’s degree in any discipline
Full Job Posting
About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life forpeople around the world. DP World exists to make the world’s trade flow better, changing what’s possible forthe customers and communities we serve globally. With a dedicated, diverse and professional team of morethan 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushingtrade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transformingand integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – anduniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chainsolutions that can change the way the world trades.What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems toautomated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towardsbetter ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, processexcellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. Aswe experience exponential growth, there has never been a more exciting time to join us. Discover your nextrole here and change what's possible for everyone! As an equal employer that recognizes and values diversityand an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Joinus and be part of an amazing team that is transforming the future of world trade.
Role Purpose
This role is responsible for managing seamless operations from onboarding to offboarding as a HR operationsAsst. Manager within the Shared Service Centre. The candidate will have a deep understanding of HRprocesses, strong operational focus, and the ability to drive efficiency and compliance in all stages of HRoperations. Designation: Assistant Manager - People Shared Services-Employee Lifecycle Management - Global ServiceCentre Base Location: Navi Mumbai Reporting to: Manager - HR - GSC Key Role Responsibilities: Deliverables Manage HR documentation and maintain accurate employee records in the HRIS, coordinating with relevantdepartments to ensure smooth operations. Address employee queries related to HR policies, benefits, and payroll, providing timely and professionalsupport. Ensure compliance with legal and internal HR policies, preparing reports and supporting audits and reviews. Identify process improvement opportunities, recommend solutions, and collaborate with cross-functionalteams on strategic HR projects. Employee Life Cycle (ELC): Ensure accurate and timely updates of employee records in the HRIS, including changes in position, salary,and status, while maintaining compliance with company and legal regulations. Administer HR policies and procedures related to attendance, conduct, and other employee matters, ensuringproper documentation and adherence. Collaborate with payroll and finance teams to ensure the accurate processing of compensation, deductions,and other employee-related financial transactions. Exit (Offboarding) Follow up with relevant departments to ensure the return of company property, clearances, and completion ofall necessary exit documentation. Calculate the final settlement (FNF), including unused leave, severance (if applicable), and other entitlements. Review final settlement details with the finance team to ensure accuracy and compliance with companypolicies. Coordinate with payroll to ensure the timely processing of final payments and benefits, ensuring all exitrelated financial matters are settled. Skills & Competencies: 8-10 years of experience in HR operations, with a focus on managing the Hire to Retire process. Proven experience working with HRIS and other HR-related software. Exposure to transition/offshoring of HR Operations activities would be preferred Strong administrative and organizational skills - Manage tasks, maintain accurate records, and support dailyoperations effectively. Ability to prioritize tasks, manage time efficiently, and maintain a well-organized workenvironment to ensure smooth business operations. Strong communication skills- Strong communication and interpersonal skills to interact effectively withemployees at all levels and foster positive relationships. Tech Skills - Proficiency in Oracle and / or SuccessFactors HCM.SAP and / or Darwin Box Proficiency in managing HR operation activities - Manage and oversee global HR operations, ensuringconsistent HR processes, policies, and practices across multiple regions, while adapting to local regulationsand cultural differences. Attention to detail and accuracy - Detail-oriented and accurate, with a strong focus on precision and ensuringthe highest quality of work in all tasks and deliverables. Ability to maintain attention to detail while managingmultiple tasks, ensuring all information and processes are error-free and meet organizational standards. Strong collaborat or with the ability to work effectively in a team environment, contributing ideas andsupporting colleagues to achieve common goals. Excellent multitasking skills, with the ability to managemultiple priorities simultaneously while maintaining high-quality work and meeting deadlines. Education & Qualifications: Bachelor’s degree in any discipline
About DP World
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