Assistant Manager - Operations
Key Skills for This Role
Full Job Posting
Qualifications
- Any Graduate or Degree in Supply Chain or Logistics preferred
- 7–10 years of warehouse/contract logistics experience.
- Experience in WMS, SAP, Inventory Control, and Team Handling.
- Position Purpose
- To lead day-to-day warehouse operations including inbound, outbound, inventory, manpower management, customer service support, safety, and continuous improvement activities while ensuring SLA adherence, productivity, quality, and cost optimization.
- Warehouse Operations Management
- Inventory Control & Reconciliation
- People Management
- Customer Handling
- WMS/SAP Knowledge
- MS Excel & Reporting
- Problem Solving & RCA
- Communication & Stakeholder Management
- Lean & Continuous Improvement
- Safety Compliance Management
- Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
- We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
- Key Responsibilities
- Supervise daily inbound, outbound, put-away, picking, packing, and dispatch activities.
- Ensure timely execution of customer orders as per agreed SLAs.
- Monitor throughput and productivity targets daily.
- Coordinate with transporters and internal teams for smooth dispatch operations.
- Ensure efficient space utilization and warehouse capacity management.
- Inventory Management
- Maintain inventory accuracy through cycle counts and periodic stock verification.
- Investigate stock discrepancies and ensure timely closure.
- Monitor inventory ageing, damaged stock, and non-moving inventory.
- Ensure proper system transactions in WMS/SAP.
- Team Management
- Lead warehouse supervisors and contract labour.
- Prepare manpower deployment plans and shift rosters.
- Monitor attendance, productivity, and discipline of the workforce.
- Conduct daily toolbox talks and team briefings.
- Support employee training and skill development.
- Customer Service & SLA Management
- Act as the first point of contact for operational escalations.
- Ensure order fulfilment KPIs are achieved.
- Provide timely updates to customers and stakeholders.
- Support RCA and CAPA preparation for operational deviations.
- Safety, Quality & Compliance
- Ensure compliance with Maersk HSE standards and warehouse SOPs.
- Conduct safety audits and maintain 5S standards.
- Ensure adherence to customer compliance requirements.
- Report and investigate safety incidents and near misses.
- Continuous Improvement
- Identify process improvement opportunities.
- Drive productivity enhancement initiatives.
- Reduce operational waste, rework, and overtime.
- Participate in Kaizen and Lean initiatives.
- Key Performance Indicators (KPIs)
- Inventory Accuracy ≥99.5%
- Order Fulfilment SLA≥99%
- Picking Accuracy≥99.8%
- On-Time Dispatch≥99%
- Productivity Achievemen≥100% Plan
- Safety Compliance - Zero LTIs
- Overtime Control- Within approved Budget
- Audit Compliance- 100% Closure
Experience
- Exposure to B2B, Retail, Consumer or Finished Goods warehousing preferred.
Key Responsibilities
- Warehouse Operations Management
- Supervise daily inbound, outbound, put-away, picking, packing, and dispatch activities.
- Ensure timely execution of customer orders as per agreed SLAs.
- Monitor throughput and productivity targets daily.
- Coordinate with transporters and internal teams for smooth dispatch operations.
- Ensure efficient space utilization and warehouse capacity management.
- Inventory Management
- Maintain inventory accuracy through cycle counts and periodic stock verification.
- Investigate stock discrepancies and ensure timely closure.
- Monitor inventory ageing, damaged stock, and non-moving inventory.
- Ensure proper system transactions in WMS/SAP.
- Team Management
- Lead warehouse supervisors and contract labour.
- Prepare manpower deployment plans and shift rosters.
- Monitor attendance, productivity, and discipline of the workforce.
- Conduct daily toolbox talks and team briefings.
- Support employee training and skill development.
- Customer Service & SLA Management
- Act as the first point of contact for operational escalations.
- Ensure order fulfilment KPIs are achieved.
- Provide timely updates to customers and stakeholders.
- Support RCA and CAPA preparation for operational deviations.
- Safety, Quality & Compliance
- Ensure compliance with Maersk HSE standards and warehouse SOPs.
- Conduct safety audits and maintain 5S standards.
- Ensure adherence to customer compliance requirements.
- Report and investigate safety incidents and near misses.
- Continuous Improvement
- Identify process improvement opportunities.
- Drive productivity enhancement initiatives.
- Reduce operational waste, rework, and overtime.
- Participate in Kaizen and Lean initiatives.
- Key Performance Indicators (KPIs)
- Inventory Accuracy ≥99.5%
- Order Fulfilment SLA≥99%
- Picking Accuracy≥99.8%
- On-Time Dispatch≥99%
- Productivity Achievemen≥100% Plan
- Safety Compliance - Zero LTIs
- Overtime Control- Within approved Budget
- Audit Compliance- 100% Closure
Required Skills
- Warehouse Operations Management
- Inventory Control & Reconciliation
- People Management
- Customer Handling
- WMS/SAP Knowledge
- MS Excel & Reporting
- Problem Solving & RCA
- Communication & Stakeholder Management
- Lean & Continuous Improvement
- Safety Compliance Management
- Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
- We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Preferred Qualifications
- Any Graduate or Degree in Supply Chain or Logistics preferred
- Exposure to B2B, Retail, Consumer or Finished Goods warehousing preferred.
About Maersk
Global integrated container logistics and shipping company.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Maersk
Associate SAP Security Engineer - AI & Automation
Bengaluru, IND
Company: Maersk is going through times of unprecedented change. As we aspire to secure sustainable growth of our businesses, we need to re-think the way we engage with our customers and partners. If you are passionate ab
Sales Support Specialist
Pune, IND
As part of the Contract Management & Sales (CMS) organization, the Sales Support Specialist serves as a strategic partner to Sales by driving commercial excellence, enhancing customer experience, and enabling business gr
AI/ML Engineer (Data Engineering + AI Focus)
Bengaluru, IND
Data AI/ML (Artificial Intelligence and Machine Learning) Engineering involves the use of algorithms and statistical models to enable systems to analyze data, learn patterns, and make data-driven predictions or decisions
Senior Analyst, Accounts Payable
Pune, IND
Role Summary: Responsible for end-to-end Accounts Payable operations, ensuring timely invoice processing, accurate supplier payments, compliance with internal controls, and effective vendor relationship management. The r
Single Carrier Specialist - Landside Operations
Airoli, IND
About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries an
Air & LCL Contract Management Specialist
Airoli, IND
Understands the customer tender, drafting requirements of Key clients and performs/updates the tasks/steps in the system as illustrated without any supervision. Performs audits of work performed by Team member Sales. Sup
Forklift Operator
Ladson, USA
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers
Customs Operations FinOps Specialist
Airoli, IND
Ensure accurate financial execution of customs-related transactions, including invoicing, cost validation, and compliance support. Responsibilities Generate and validate invoices (manual/system-based) for customs service
Associate SAP Security Engineer - AI & Automation
Bengaluru, IND
Sales Support Specialist
Pune, IND
AI/ML Engineer (Data Engineering + AI Focus)
Bengaluru, IND
Senior Analyst, Accounts Payable
Pune, IND
Single Carrier Specialist - Landside Operations
Airoli, IND
Air & LCL Contract Management Specialist
Airoli, IND
Forklift Operator
Ladson, USA
Customs Operations FinOps Specialist
Airoli, IND