Assistant Manager (Floor)

At Zuma, we're more than a restaurant – we're a vibrant community fueled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:

• Ensure smooth execution of opening and closing procedures, providing guidance and support during shifts

• Conduct daily briefings in support of the Restaurant Manager to share updates on procedures, team assignments and service goals

• To consistently strive for quality of service and consistency in our experience to our guests

• Evaluate guest experiences, implement service improvements, and strive for consistency in delivering exceptional hospitality

• Assist in planning and delivering structured training sessions to enhance team development and maintain high performance

What We Look For

Our ideal candidate embodies our values and the following:

• A genuine love for culinary experiences & a passion for Japanese cuisine

• Proven experience as Assistant Manager in a luxury high-volume restaurant or similar

• A natural team player who is at home working in sync with a large team

• Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences