Assistant Manager

Role overview

Responsibilities

• Lead by example on the sales floor and help customers with solutions and product knowledge.
• Coach the team on service and support sales goals and customer follow-through.
• Help manage daily operations, including opening and closing, cash handling, and floor coverage.
• Keep the store organized and customer-ready; maintain standards and address operational issues.
• Follow safety, loss prevention, and standard operating procedures.
• Use retail technology and digital tools to support customer experience and store efficiency.
• Serve as Manager on Duty when scheduled and provide clear direction.
• Support associate hiring, onboarding, and training; coach teammates and address performance gaps.

Required qualifications

• At least one year of retail experience, preferably in a leadership or key-holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Availability for flexible hours, including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred qualifications

• Previous Key Holder, Supervisor, or Assistant Manager experience is preferred.
• Fast-paced or high-volume retail experience is preferred.
• Interest in long-term growth in retail leadership is preferred.

Pay and benefits

• Pay rate is $21.05 per hour.
• Benefits include an employee discount, paid time off, life, medical and dental coverage, a defined contribution plan, and development and advancement opportunities.

Workplace

• Store-based retail role involving sales-floor and store operations work.