Assistant Manager

Job description

Are you passionate about providing a great customer experience and leading by example? Come join our team in Burleigh Heads**!**

Base **Salary + Super, Incentives & Benefits!**Tuesday - Saturday roster

Working closely with the Store Manager, this role will see you offering leadership support to the team, whilst ensuring operational tasks are completed efficiently.

You’ll provide training, guidance, and supervision, ensuring the team stays focused during busy periods, and remain motivated towards achieving business goals and KPIs. With a dedicated and driven approach, you’ll also lead by example and set the tone for delivering exceptional customer experiences.

Job requirements

• Passion for success and future leadership progression
• A customer-first mindset
• A proventrack recordof successfully driving sales
• Ability to use your own initiative and thrive with ambiguity
• Organisational skills and ability to jugglenumerouspriorities
• You will be well presented, professional and havestrong communicationskills
• A background in retail and/or sales leadership
• A background in building products or flooring is an advantage

Job responsibilities

• Support the Store Manager to oversee daily operations and ensure smooth store performance
• Lead by example to foster a customer-obsessed culture and deliver meaningful store experiences that reflects the highest industry standards
• Coach and motivate your team to deliver outstanding customer experiences and achieving sales targets, budgets and operational KPIs across the full product range
• Foster a collaborative, positive culture that empowers every team member to succeed through ongoing coaching, mentoring and support
• Manage the end-to-end process from store presentation and stock management to compliance with care and accuracy
• Champion a safe workplace by following our health and safety practices

Job benefits

• Job security, in a well-established, growing company
• Opportunities for career progression – we promote from within!
• Employee benefits app - discounts at your favourite retailers
• Training,development and leadership courses
• Access to health & well-being programs including EAP
• An excellent company culture that offers a safe and supportive environment
• Generous staff and family discounts
• Weekly pay cycle
• Your birthday is off every year!!!