Assistant Manager(04520) - 9 Cookstown Road
Full Job Posting
Responsibilities
- Lead shifts and assign tasks to team members.
- Take orders, prepare food, and ensure orders are accurate and on time.
- Handle customer questions and resolve concerns professionally.
- Train and coach employees on service, food preparation, and store procedures.
- Follow food safety standards and maintain store cleanliness.
- Monitor inventory, restock supplies, and help reduce waste.
- Handle cash, reconcile registers, and assist with opening and closing.
- Support the General Manager with staffing, scheduling, and store goals.
- Ensure team members follow company policies and required break procedures.
Qualifications
- Strong communication, customer service, and leadership skills.
- Ability to multitask in a fast-paced environment.
- Reliable attendance and availability for evenings, weekends, and holidays.
- Restaurant or supervisory experience preferred; training provided.
- Benefits and Advancement
- Health insurance and 401(k), subject to eligibility and plan terms.
- Management training and opportunities to advance to General Manager based on performance and available positions.
- Stooping/Bending
- Forward bending at the waist is necessary at the pizza assembly station.
- Toe room is present, but workers are unable to flex their knees while standing at this station.
- Duration of this position is approximately 30 – 45 seconds at one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when stocking ingredients.
- Crouching/Squatting
- Performed occasionally to stock shelves and to clean low areas.
- Reaching
- Reaching is performed continuously; up, down and forward.
- Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
- Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
- Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
- Hand Tasks
- Eye-hand coordination is essential. Use of hands is continuous during the day.
- Frequently activities require use of one or both hands.
- Shaping pizza dough requires frequent and forceful use of forearms and wrists.
- Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
- Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
- Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
- Machines, Tools, Equipment, Work Aids
- Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
- DRIVING SPECIFIC JOB DUTIES
- Deliver product by car and then to door of customer.
- Deliver flyers and door hangers.
- REQUIRES
- Valid driver's license with safe driving record meeting company standards.
- Access to an insured vehicle which can be used for delivery.
- ESSENTIAL SKILLS
- Navigational skills to read a map, locate addresses within designated delivery area.
- Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- PHYSICAL DEMANDS
- Carrying
- During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
- Driving
- Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
- Walking
- Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of product, navigation of five or more flights of stairs may be required.
- WORK CONDITIONS
- Exposure To
- Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
- SENSING
- Far vision and night vision for driving.
Preferred Qualifications
- Restaurant or supervisory experience preferred; training provided.
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