Assistant Housekeeping Manager

Position summary

Housekeeping operations

• Inspect cleaned guest rooms, public areas, and pool areas to ensure quality standards.
• Run sold-room reports, verify room status, identify discrepancies, prioritize cleaning, and update departing-room status.
• Assist housekeeping management with daily activities and coordinate housekeeping efforts with Engineering, Front Office, and Laundry.
• Document and resolve room discrepancies with the Front Desk; prepare and communicate room-assignment changes and shift handovers.
• Complete required paperwork and other reasonable duties requested by supervisors.

Staff and guest service

• Assist with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow company, safety, and security procedures; report maintenance problems, hazards, accidents, or injuries and complete safety training.
• Maintain a clean, professional appearance, protect confidential information and company assets, and welcome guests while addressing service needs.
• Communicate professionally, build positive working relationships, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.

Preferred qualifications

• High school diploma or GED equivalent is preferred.
• At least 1 year of related work experience is preferred.
• At least 1 year of supervisory experience is preferred.
• No license or certification is listed.

Physical and operational duties

• Move and carry objects up to 55 pounds without assistance and heavier objects with assistance; push and pull loaded housekeeping carts over uneven or sloping surfaces.
• Stand, sit, kneel, or walk for extended periods and reach, bend, twist, pull, stoop, and handle objects requiring coordination.
• Enter and locate work information using computers and/or point-of-sale systems and read and visually verify information in varied formats.

Schedule

• Full-time schedule.

Workplace

• Position is not remote and is located at the St. Regis property in Palm Jumeirah, Dubai.