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Assistant Housekeeping Manager

Anantara Hotels, Resorts & Spas
Dubai, UAE
Full-time
Manager
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Key Responsibilities

  • Assist in overseeing the cleanliness and presentation of guest rooms, public areas and back-of-house areas in line with NH Collection standards.
  • Plan daily work assignments and coordinate staffing to meet occupancy levels and operational requirements.
  • Inspect guest rooms and assigned areas, ensuring cleaning standards are met and corrective actions are completed promptly.
  • Coordinate with Front Office to prioritize room readiness, arrivals, departures and special guest requirements.
  • Work closely with Engineering to report maintenance defects and follow up on repairs.
  • Handle housekeeping-related guest requests and concerns professionally, ensuring timely resolution and follow-up.
  • Supervise, coach and develop Housekeeping Supervisors, Room Attendants, Housemen and other team members.
  • Support recruitment, onboarding, training and performance reviews, promoting accountability and teamwork.
  • Assist with duty rosters, attendance records and leave planning to maintain appropriate staffing levels.
  • Monitor linen, uniforms, amenities, cleaning supplies and equipment, ensuring proper stock control and storage.
  • Support inventory counts, purchasing requests and departmental budget control while maintaining service quality.
  • Oversee deep-cleaning schedules, preventive care and the safe use of cleaning chemicals and equipment.
  • Ensure compliance with hotel procedures for health and safety, hygiene, Lost and Found, key control and guest privacy.
  • Promote sustainability through responsible use of water, energy, chemicals and supplies.
  • Maintain accurate inspection records, operational reports and shift handovers.
  • Support departmental briefings and assume responsibility for housekeeping operations in the Executive Housekeeper’s absence.

Qualifications

  • Previous experience as an Assistant Housekeeping Manager or Housekeeping Supervisor in an upscale or luxury hotel.
  • Strong knowledge of housekeeping operations, room inspections, linen management and cleaning standards.
  • Proven ability to lead, train and motivate a multicultural team.
  • Strong organizational, planning and problem-solving skills.
  • Excellent attention to detail and a commitment to guest satisfaction.
  • Good English communication skills, both written and spoken.
  • Familiarity with hotel property management systems and Microsoft Office.
  • A diploma or qualification in hospitality management is an advantage.
  • Flexibility to work shifts, weekends and public holidays.
  • Not the right fit? Set up email alerts as new job postings become available that meet your interest!

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