Assistant Housekeeping Manager

About This Role

The Assistant Housekeeping Manager supports the Housekeeping Manager in maintaining exceptional cleanliness, hygiene, and presentation standards across the hotel, aligned with 4 & 5 Star hospitality requirements. The role ensures guest rooms, public areas, and back-of-house areas consistently meet luxury brand and guest expectations.

Key Responsibilities:

• Assist in managing daily housekeeping operations for guest rooms, public areas, and back-of-house spaces.
• Ensure cleanliness and presentation standards comply with 4 & 5 Star Hotel brand guidelines.
• Supervise housekeeping supervisors and room attendants to ensure productivity and quality output.
• Conduct regular inspections of rooms and public areas; address deficiencies promptly.
• Coordinate with Front Office and Engineering for room status, maintenance issues, and guest requests.
• Handle guest complaints related to housekeeping professionally and ensure quick resolution.
• Assist in staff scheduling, duty rosters, and attendance monitoring.
• Ensure proper use, storage, and inventory control of linen, chemicals, and equipment.
• Enforce health, safety, and hygiene standards, including cleaning SOPs and chemical usage.
• Support training of housekeeping staff on service standards, cleanliness, and grooming.
• Assist in audits, brand inspections, and quality control assessments.

Requirements & Qualifications:

• Diploma or Bachelor’s degree in Hotel Management or a related field.
• Minimum 3–5 years of housekeeping experience in 4 & 5 Star Hotels .
• Strong knowledge of luxury housekeeping standards, cleaning techniques, and linen control.
• Experience working with branded hotel standards and operating procedures.
• Proficiency in MS Office and basic hotel reporting systems.
• Strong leadership, communication, and guest-handling skills.
• Ability to work flexible shifts, including weekends and holidays.

Preferred Skills:

• Experience with international hotel brands.
• Knowledge of hotel PMS systems for room status coordination.
• UAE hospitality experience .