ASSISTANT HOUSEKEEPING MANAGER
Skills
About This Role
About Kerten Hospitality
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability.
KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers.
The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region.
An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of **Connection, Curation, Innovation, and Leading the Way**.
About The Property
Set along the pristine shores of Yanbu, Kaynuna Beach Escape is a vibrant beachfront lifestyle destination designed for relaxation, entertainment, and community living.
Kaynuna Beach Escape is a bold, high-energy beachfront destination spanning 30,000 sqm, designed to deliver unforgettable seaside experiences.
The venue features 150 sun loungers, 15 spacious private cabanas (50 sqm each for 7–8 guests), a vibrant 200-cover restaurant, a stylish ground-floor shisha lounge, and a lively rooftop bar and terrace connected across two entertainment levels.
Enhanced by a private jetty for sea-taxi arrivals, landscaped outdoor spaces, a sports hub and playground, and a year-round calendar of events, Kaynuna offers a dynamic, lifestyle-driven environment where hospitality, entertainment, and coastal energy meet.
**Location:** Located north of Jeddah on Saudi Arabia’s Red Sea coast, Yanbu is known for its majestic beaches and enchanting offshore islands, with Al-Nawras Island considered one of the Kingdom’s coastal gems.
The destination is served by Prince Abdul Mohsin Bin Abdulaziz International Airport (YNB), located approximately 25 km away, offering regular domestic flights connecting Yanbu with major cities including Riyadh, Jeddah, and Dammam, ensuring convenient access while retaining a tranquil seaside setting.
Key Responsibilities
- Oversee the daily operations of the entire housekeeping department, including supervising Housekeeping Supervisors and supporting staff.
- Act as the immediate subordinate to the Executive Housekeeping Manager, ensuring departmental goals and standards are achieved.
- Coordinate schedules, staffing, and operational priorities across all teams.
- Monitor, guide, and mentor supervisors to maintain high performance and adherence to procedures.
- Conduct regular inspections and audits to ensure compliance with health, safety, hygiene, and cleanliness standards.
- Manage housekeeping supplies, linens, and equipment, ensuring efficient usage and timely replenishment.
- Handle guest requests, complaints, and feedback related to housekeeping professionally and efficiently.
- Maintain accurate departmental records, reports, checklists, and handover notes.
- Support training, development, and performance evaluation of all housekeeping staff.
- Report maintenance issues, damages, and lost & found items promptly.
& Skills
- 4–6 years of experience in housekeeping operations, including supervisory or assistant management roles.
- Proven experience overseeing multiple teams and managing departmental operations.
- Strong knowledge of hotel housekeeping standards, cleaning procedures, and inspections.
- Excellent leadership, team management, and mentoring skills.
- Strong organizational, time-management, and problem-solving abilities.
- Detail-oriented with a focus on quality control and operational excellence.
- Ability to work in a fast-paced hospitality environment.
- Good communication skills; English required, Arabic is an advantage.
- Previous beach club experience is plus
Joining Our Team Means
- **Competitive Compensation**: A rewarding package tailored to your experience.
- **Career Growth**: Opportunities for advancement within our dynamic organisation.
- **Inclusive Environment**: A vibrant and inclusive workplace that encourages collaboration.
- **Shared Purpose:** Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.
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