Assistant Grocery Manager

Key Responsibilities

• Customer Service & Sales
• Provide prompt, friendly, and professional customer service.
• Resolve customer concerns and complaints in a timely manner.
• Assist customers with product locations, special orders, and carryout requests when needed.
• Promote a positive shopping experience through excellent service and department presentation.
• Support department sales, profit, and customer satisfaction goals.
• Department Operations
• Supervise and participate in Grocery, Dairy, and Frozen department activities.
• Ensure shelves, displays, and endcaps are properly stocked, faced, and merchandised.
• Execute promotional displays, seasonal transitions, and weekly merchandising plans.
• Monitor product rotation, inventory control, and backroom organization.
• Check deliveries and verify invoices against received merchandise.
• Maintain department cleanliness, organization, and food safety standards.
• Monitor and maintain proper storage and refrigeration temperatures.
• Assist with ordering and inventory management using company systems and tools.
• Leadership & Team Development
• Train, coach, and develop Grocery, Dairy, and Frozen associates.
• Provide direction and support to department team members.
• Assist with scheduling to ensure appropriate staffing levels.
• Monitor productivity and maintain department performance standards.
• Participate in interviewing and onboarding new associates.
• Promote a positive and inclusive work environment.
• Compliance & Safety
• Ensure compliance with company policies, food safety standards, and government regulations.
• Maintain a safe working environment for customers and associates.
• Identify and address potential hazards promptly.
• Support loss prevention and shrink reduction initiatives.
• Follow all sanitation, safety, and operational procedures.
• Store Leadership
• Serve as Manager-on-Duty when assigned.
• Oversee total store operations in the absence of the Store Director and Assistant Store Director.
• Support store-wide initiatives, merchandising programs, and operational objectives.
• Collaborate with other department leaders to achieve overall store goals.
• We also provide a variety of benefits including:
• Competitive wages paid weekly
• · Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve
• Our Values – Click below to view video: ACI Values
• A copy of the full job description can be made available to you.