Assistant Director of Operations
Job Title: Assistant Director of Operations Salary Package: Up to USD 5,800 per month Transportation & Accommodation Job Overview The Assistant Director of Operations will play a pivotal leadership role in overseeing the end-to-end operational delivery of ultra-luxury events and banqueting experiences in Saudi Arabia.
Skills
About This Role
Salary Package
- Up to USD 5,800 per month
Job Overview
The Assistant Director of Operations will play a pivotal leadership role in overseeing the end-to-end operational delivery of ultra-luxury events and banqueting experiences in Saudi Arabia.
This position requires a strong, confident, and independent leader capable of managing large operational teams while maintaining exceptional service standards in high-pressure, high-profile environments.
The ideal candidate is an “out-of-the-box” thinker who combines creativity with structure, ensuring innovative yet flawlessly executed event experiences for elite and royal clientele.
Key Responsibilities
- Lead and oversee day-to-day operations across multiple ultra-luxury events and banqueting functions
- Manage, mentor, and develop a team of approximately 75 operational staff across different functions
- Ensure seamless coordination between all departments including service, culinary, logistics, and event production
- Maintain the highest standards of service excellence, particularly for VIP, royal, and high-net-worth clientele
- Act as a senior operational authority on-site, ensuring smooth execution of all events from planning through to completion
- Implement and uphold operational SOPs, ensuring consistency and efficiency across all events
- Drive innovative, creative solutions to enhance guest experience and operational performance
- Lead by example with a firm but fair management approach, ensuring accountability and team discipline
- Oversee workforce planning, rostering, and deployment to ensure optimal coverage for large-scale events
- Manage real-time problem-solving during events, ensuring swift resolution of operational challenges
- Collaborate closely with senior leadership to align operational execution with strategic business goals
- Monitor performance standards and continuously improve service delivery through training and feedback
Qualifications & Requirements
- Extensive experience in ultra-luxury events, banqueting, or high-end hospitality operations
- Proven track record in a senior operational leadership role managing large teams (50+ staff minimum)
- Strong, confident, and independent leadership style with the ability to command respect and drive performance
- Demonstrated ability to manage complex, high-volume operations in fast-paced, high-pressure environments
- Creative and “out-of-the-box” thinker with strong problem-solving capabilities
- Deep understanding of luxury service standards, VIP protocols, and high-profile guest expectations
- Experience working in the GCC, preferably within Saudi Arabia or similar luxury-driven markets
- Excellent communication, organizational, and people management skills
- Strong presence with the ability to lead both operational teams and interact with elite clientele when required
- Flexibility to work demanding schedules including evenings, weekends, and large-scale event operations
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