Assistant Director of Food & Beverage

Company Description

Job Description

• Lead the overall Food & Beverage division, overseeing the daily operations of restaurants, bars, lounges, in-room dining, pool venues, and banqueting operations.
• Drive operational excellence by ensuring exceptional guest experiences consistent with luxury lifestyle hospitality standards.
• Develop and execute the departmental business strategy to achieve revenue growth, profitability, and guest satisfaction targets.
• Manage departmental financial performance, including budgeting, forecasting, P&L analysis, labor costs, payroll, food and beverage costs, and expense control.
• Lead, coach, and develop Outlet Managers and departmental leaders through performance management, succession planning, and talent development.
• Ensure consistent delivery of luxury service standards through regular operational reviews, quality audits, and leadership presence across all venues.
• Collaborate with the Executive Chef and Beverage leadership to develop innovative menus, beverage programs, seasonal promotions, and lifestyle experiences.
• Oversee recruitment, onboarding, training, and employee engagement initiatives to build high-performing teams.
• Drive guest satisfaction by actively managing VIP experiences, handling guest feedback, and implementing effective service recovery strategies.
• Monitor outlet performance through KPIs, financial reports, guest satisfaction metrics, and operational audits to identify opportunities for improvement.
• Implement revenue optimization initiatives including menu engineering, upselling programs, promotions, and outlet activations.
• Ensure compliance with HACCP, Dubai Municipality regulations, health and safety requirements, and company operating standards.
• Manage inventory control, procurement processes, supplier relationships, and cost optimization to maximize departmental profitability.
• Work closely with Sales, Marketing, Revenue Management, and Events teams to maximize restaurant, bar, and banquet revenues.
• Oversee planning and execution of high-profile events, private functions, luxury brand collaborations, and seasonal activations.
• Foster a culture of innovation, accountability, teamwork, and continuous improvement throughout the Food & Beverage division.
• Prepare and present monthly business reviews, financial reports, and operational action plans to the Executive Committee.
• Build strong relationships with guests, partners, and stakeholders to strengthen the hotel's reputation as a leading luxury dining destination.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 7–10 years of Food & Beverage leadership experience in luxury or lifestyle hotels.
• Proven experience managing multiple F&B outlets and large teams.
• Strong financial acumen with experience in budgeting, forecasting, and cost control.
• Knowledge of HACCP, food safety, and local regulatory requirements.
• Excellent leadership, communication, and problem-solving skills.
• Proficient in Opera PMS, POS systems, and Microsoft Office.
• Strong focus on luxury guest service and operational excellence.