Assistant Community Manager
Key Skills for This Role
Full Job Posting
Resident Relations
Be a visible, approachable presence in the community — someone residents trust and feel comfortable coming to
Address resident concerns with genuine care and a sense of urgency, knowing when to escalate to the Community Manager
Plan and execute community events that bring residents together and foster a true sense of belonging
Collections
Prepare resident bills and statements for Community Manager approval
Ensure all rent is collected accurately and on time
Execute required legal notices and actions in full compliance with state law and Fair Housing Standards
Sales & Leasing Support
Help ensure homes are move-in ready and meet Havenpark’s quality standards
Support the Community Manager and Sales & Leasing Agent with document preparation and coordination for new move-ins and lease renewals
Work Order Management
Oversee the work order process to ensure all rental maintenance requests are resolved within 48 hours of receipt
Keep accurate records and communicate status updates to residents and the operations team
What You Bring
- At least 1 year of experience in property management or a related field
- Strong verbal and written communication skills — you connect easily with residents, teammates, and leadership
- Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
- A self-starter who takes initiative and follows through without being asked twice
- A collaborative, team-first mindset with a genuine desire to grow
- Comfortable with office technology and spending time both at a desk and walking the community
- Ability to pass a criminal background check
Additional information
Why Havenpark?
This role is more than an assistant position — it’s a launchpad. Many of our Community Managers started exactly where you’re starting, and we’re committed to developing the next generation of leaders from within. You’ll be supported, challenged, and given room to grow in a company that takes its values seriously: Respect, Grit, Collaboration, Stewardship, and Boldness.
If you’re ready to roll up your sleeves, build real skills, and make a meaningful difference in people’s lives, we’d love to meet you. Apply today and take your first step toward a rewarding career in community management.
We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team. It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status. Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text-only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to [email protected]
Qualifications
- At least 1 year of experience in property management or a related field
- Strong verbal and written communication skills — you connect easily with residents, teammates, and leadership
- Highly organized with a sharp eye for detail and a knack for juggling multiple priorities
- A self-starter who takes initiative and follows through without being asked twice
- A collaborative, team-first mindset with a genuine desire to grow
- Comfortable with office technology and spending time both at a desk and walking the community
- Ability to pass a criminal background check
- Additional information
- Why Havenpark?
- This role is more than an assistant position — it’s a launchpad. Many of our Community Managers started exactly where you’re starting, and we’re committed to developing the next generation of leaders from within. You’ll be supported, challenged, and given room to grow in a company that takes its values seriously: Respect, Grit, Collaboration, Stewardship, and Boldness.
- If you’re ready to roll up your sleeves, build real skills, and make a meaningful difference in people’s lives, we’d love to meet you. Apply today and take your first step toward a rewarding career in community management.
- We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team. It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status. Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text-only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to [email protected]
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