Assistant Chief Engineer

• Deputise for the Director of Engineering and assume full responsibility for the department in their absence.

• Oversee the daily operation, maintenance and repair of all building, MEP and engineering systems, including HVAC, electrical, plumbing, BMS, lifts, generators, kitchen and laundry equipment, pools and beach infrastructure.

• Plan and allocate daily work across engineering shifts and trades to ensure effective 24/7 coverage.

• Monitor the engineering work-order system and ensure all guest and departmental requests are completed within service standards.

• Conduct regular inspections of guest rooms, public areas, F&B outlets, So SPA, back-of-house areas and plant rooms to identify and resolve issues proactively.

• Manage and monitor the Planned Preventive Maintenance (PPM) programme for all plant, equipment and guest rooms.

• Maintain accurate asset registers, equipment records, O&M manuals and technical documentation.

• Ensure proper care and protection of the hotel's assets, particularly in the beachfront and high-humidity environment.

• Coordinate room-out-of-order and deep-maintenance programmes with Rooms Division to minimise operational and revenue impact.

• Ensure compliance with UAE and Dubai regulatory requirements, including Dubai Civil Defence, Dubai Municipality and DEWA standards.

• Maintain and oversee fire and life safety systems, including fire alarms, sprinklers, fire pumps, emergency lighting and gas detection systems.

• Enforce Permit-to-Work procedures, including hot work, working at height, confined space and electrical isolation/LOTO.

• Maintain water treatment, Legionella prevention and pool/spa water quality records.

• Support Accor brand, insurance and regulatory audits and ensure corrective actions are completed within deadlines.

• Participate in emergency response and crisis management procedures.

• Monitor energy, water and gas consumption and identify opportunities to improve efficiency and reduce costs.

• Support Accor sustainability initiatives and Dubai Sustainable Tourism requirements.

• Optimise BMS settings, chiller efficiency and equipment operating hours while maintaining guest comfort.

• Manage external contractors and Annual Maintenance Contracts (AMCs), ensuring quality, safety and value for money.

• Support CAPEX, renovation and engineering projects from planning and tendering through to supervision, snagging and handover.

• Manage engineering stores, spare parts and purchasing requirements in line with hotel procurement procedures.

• Assist with the preparation of the annual engineering budget, R&M forecasts and CAPEX plans.

• Monitor departmental expenses, overtime and contractor costs against approved budgets.

• Lead, coach and motivate the engineering team, including supervisors, technicians and trade specialists.

• Manage team scheduling, attendance, performance and disciplinary matters in partnership with Talent & Culture.

• Identify training needs and support technical, safety and brand training.

• Develop talent and succession plans for key supervisory positions.

• Promote colleague engagement, recognition and wellbeing within the department.

• Respond to guest concerns related to engineering and ensure prompt and professional service recovery.

• Work closely with Rooms, F&B, Spa, Security, Housekeeping and Events to support daily operations, VIP arrivals and events.

• Ensure engineering colleagues maintain a professional, discreet and well-presented appearance in guest areas while delivering Sofitel's French-inspired luxury service standards.