Assistant Banquet Manager (Arabic Speaker)

Role overview

Responsibilities

• Plan and oversee event operations, including conferences, exhibitions, incentive groups, and corporate functions.
• Coordinate with Banquets, Food & Beverage, Culinary, Front Office, Housekeeping, and AV/IT teams; brief teams on client needs and event timelines.
• Prepare BEOs, function sheets, schedules, and checklists; oversee setup, layouts, audiovisual needs, signage, and venue readiness.
• Inspect event spaces and monitor event flow, banquet operations, and food and beverage service against client specifications and luxury standards.
• Coordinate group arrivals, accommodation, meetings, and transportation; handle last-minute changes, special requests, and operational challenges.
• Ensure health, safety, hygiene, and security procedures; resolve client concerns and operational issues.
• Monitor equipment, resources, staffing, and efficiency; supervise and support event staff and allocate tasks.
• Review events, gather feedback, identify improvements, and maintain operational reports and records.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Hotel Administration, or a related field.
• 3–5 years of MICE, banquet, conference services, or event management experience in a luxury hotel.
• Previous supervisory or team leadership experience in meetings and events operations.
• Strong knowledge of event planning, banquet operations, room setups, audiovisual requirements, and hotel-department coordination.
• Proficiency in Opera, Delphi, or equivalent hotel management and event systems.
• Strong organization, communication, problem-solving, leadership, guest-relations, and attention-to-detail skills; able to manage multiple events and last-minute changes.
• Good knowledge of health, safety, hygiene, and hotel procedures; fluency in English and Arabic.

Colleague benefits

• Colleague perks include complimentary upgrades, extended stays, discounted stays at Fairmont and Raffles properties, and dining and wellness discounts.

About the properties

Application process

• After applying, candidates receive a mandatory AssessFirst profile and questionnaire to complete for candidacy consideration.