Assessment Specialist
Role Overview
The Assessment Specialist is responsible for receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. screens for medical and behavioral emergency conditions. performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. completes the administrative processes of admission and precertification of care with external payers, as necessary.
Full Job Posting
Qualifications
- Education: Associate's Degree in Nursing is required or Master's degree in Social Work/Counseling is required. License: Current clinical, social work, or RN license as required by state regulations. Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.
- Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Experience in patient assessments, family motivations, treatment planning and communication with external review organizations or comparable entities is strongly preferred.
- Why Join us:
- We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — tailored benefit options for part-time and PRN employees, and more.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
- EEOC Statement
- Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
- Education: Associate's Degree in Nursing is required or Master's degree in Social Work/Counseling is required.
- License: Current clinical, social work, or RN license as required by state regulations.
- Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.
- We are looking for a dynamic assessment specialist that is passionate about helping people and is a team player.
- Position Summary
- The Assessment Specialist is responsible for receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. screens for medical and behavioral emergency conditions. performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. completes the administrative processes of admission and precertification of care with external payers, as necessary.
- Reports to: Assessment Manager/Supervisor
- What Will You Do In This Role
- Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow up activity
- Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination
- Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner
- Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
- Maintains all preadmission and admission paperwork with accuracy, and completes all pre-certification with insurance companies with insurance companies.
Preferred Qualifications
- Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Experience in patient assessments, family motivations, treatment planning and communication with external review organizations or comparable entities is strongly preferred.
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