Arena Operator I

Key Responsibilities:

• Provide the highest level of guest service to create a seamless, positive guest experience
• Interact and build relationships with guests and other staff; provide options and solutions for guest requests
• Set-up recreational facilities for guests, bookings, and special events
• Assist the Arena Operator II and III’s to ensure the arena surfaces are well maintained
• Assist in overall facility operations, including completing assigned daily, weekly or monthly cleaning and regular maintenance Support facilities needs; snow removal, equipment set up and take down, and special event support
• Qualifications and Skills:
• Minimum completion of Grade 10
• Knowledge of facility programs and activities, and day-to-day facility operations
• Strong organizational and time management skills
• Excellent customer services skills and the ability to positively interact with facility guests using strong conflict resolution skills
• Works well both individually and as a team
• Ability to plan and organize to ensure daily tasks are completed in an efficient and effective manner
• Capability to deal with a diverse user group with unique needs and the ability to adapt to changing guests and building needs
• Ability to work evenings and weekends
• Conditions of Employment:
• Obtain a current and valid Intermediate First Aid certification prior to the completion of training
• Submission of Satisfactory Criminal Record Check
• Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time

Who We Are: