Area Manager, UTR Operations, Amazon Now

About This Role

Description Amazon Now operations is looking for an experienced Area Manager with a strong record of achieving results. We are looking to hire a Manager, to join the team that redefines fast delivery, helps us build and run this new service for our customers, & oversee 3P Store Operations.

When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer experience
• Collaborate with other managers to standardize shift processes

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Bachelor's degree in logistics, transporation, supply chain, or business
• Experience working effectively across cross-functional teams and partner well with people at all levels within an organization, including coaching of junior staff
• Experience delivering results by partnering with and influencing others
• Experience demonstrating problem solving and root cause analysis
• Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Can work proactively and independently, meet deadlines, and deliver on projects and tasks

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Knowledge of Lean, Kaizen, Six Sigma concepts
• Ability to thrive in an ambiguous environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Q-Express Documents Transport

Job ID: A3112572