Area Manager, Inventory Control and Quality Assurance, Saudi National

Description

• Do you aim to have a dynamic impact on the world?
• Are you up for creating solutions and solving tomorrow’s problems today?
• Then we have the opportunity for you!
• We are looking to hire an ICQA Area Manager to be part of our fulfilment center Inventory Control and Quality Assurance (ICQA) team.
• Our fulfilment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory.
• In each fulfilment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.
• These fulfilment centers are fast-paced and high reward environments, where adherence to policies and procedures is key.
• We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.
• Key job responsibilities
• Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment center.
• Support safety programs and compliance to ensure a safe work environment for all associates.
• Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX.
• Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team.
• Conduct shift planning and forecasting, alongside assigning and directing work.
• Plan for and identify root causes of inventory deviation, via cause and effect analysis
• Support network-wide fulfilment & operations-focused quality initiatives.
• Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents.
• Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover.
• Appraise the performance of team members; developing, rewarding and coaching employees.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience in leading operational supporting teams in a fast pace environment

Preferred Qualifications

• 2+ years of management experience

• Operational Quality Management Experience