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Area Manager, Inventory Control and Quality Assurance, Saudi National

Amazon
Jiddah, KSA
fulltime
Mid-Senior
2 months ago
Quality ControlQuality Assurance TestingTest StrategyDefect ManagementAgile MethodologiesSQL
Free

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Description

  • Do you aim to have a dynamic impact on the world?
  • Are you up for creating solutions and solving tomorrow’s problems today?
  • Then we have the opportunity for you!
  • We are looking to hire an ICQA Area Manager to be part of our fulfilment center Inventory Control and Quality Assurance (ICQA) team.
  • Our fulfilment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory.
  • In each fulfilment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.
  • These fulfilment centers are fast-paced and high reward environments, where adherence to policies and procedures is key.
  • We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.
  • Key job responsibilities
  • Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the fulfilment center:
  • Support safety programs and compliance to ensure a safe work environment for all associates
  • Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
  • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
  • Conduct shift planning and forecasting, alongside assigning and directing work
  • Plan for and identify root causes of inventory deviation, via cause and effect analysis
  • Support network-wide fulfilment & operations-focused quality initiatives
  • Review and analyze customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents
  • Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
  • Appraise the performance of team members; developing, rewarding and coaching employees

Basic Qualifications

  • Bachelor's degree or equivalent

Preferred Qualifications

  • 2+ years of people management experience
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers.
  • If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
  • If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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