Area Manager, Fulfillment Center Operations

Role overview

Key responsibilities

• Promote safety and wellbeing across the team and site.
• Implement corrective actions to sustain quality, productivity, and business objectives across shifts.
• Lead and support the team, handle administrative work, and build a strong team culture.
• Analyze performance and improve processes to optimize work and customer service.
• Coordinate with managers to standardize shift processes.
• Manage routine operations, escalations, process improvements, and contingency planning.
• Work with internal teams and external partners to meet customer demand and targets.
• Review performance data with business leaders and discuss technical improvements with engineers.

Basic qualifications

• At least 2 years of employee and performance management experience.
• Bachelor’s degree or equivalent, or at least 2 years of Amazon blue badge/FTE experience.
• Flexible availability across work areas and shifts, including weekends, nights, and/or holidays.

Preferred qualifications

• At least 1 year of experience with performance metrics, process improvement, or lean techniques is preferred.

Schedule

• The role involves working shifts.