Area Manager - Alberta
Role Overview
Lead field execution of OSL’s Just Energy retail sales intercept program across Alberta.
The program supports electricity and natural gas customer acquisition through in-person sales teams in Walmart locations.
Lead Team Leads and Field Sales Representatives while overseeing daily operations and workforce coverage.
Key Skills for This Role
Full Job Posting
Role overview
Lead field execution of OSL’s Just Energy retail sales intercept program across Alberta.
The program supports electricity and natural gas customer acquisition through in-person sales teams in Walmart locations.
Lead Team Leads and Field Sales Representatives while overseeing daily operations and workforce coverage.
Key responsibilities
- Lead, coach, and develop field teams and drive sales, productivity, and customer-experience targets.
- Plan workforce coverage, schedules, deployment, and shift support across Walmart locations.
- Use field visits, observation, coaching, role-play, and action plans to improve performance.
- Lead weekly huddles; monitor performance and address gaps in results, coverage, or compliance.
- Partner with client, retailer, and company stakeholders to support consistent program execution.
- Ensure compliance with sales processes, client requirements, retail standards, health and safety expectations, and company policies.
- Support onboarding, training, product knowledge, certification, and ongoing learning.
- Oversee field readiness, staffing processes, reporting, and compensation-related reconciliation.
Candidate requirements
- At least 3 years of field sales leadership experience; retail, utilities, telecommunications, direct sales, or similar experience is ideal.
- Demonstrated success leading multi-unit teams and coaching frontline leaders and representatives.
- Strong knowledge of sales performance management, workforce planning, scheduling, and field execution.
- Able to use data and reporting to identify trends, set priorities, and hold teams accountable.
- Regulated or compliance-focused sales experience is an asset.
- Strong communication, relationship-management, and problem-solving skills.
- Able to travel frequently throughout Alberta for in-store visits.
- Valid driver’s license and reliable access to a personal vehicle.
- Able to support seven-day retail operations, including evenings and weekends as needed.
Compensation and benefits
- Base annual salary is $75,000–$85,000, with a monthly performance bonus.
- Benefits include extended health, dental, RRSP, paid time off, career development, training, and company-provided tools and technology.
Schedule
- The role supports seven-day retail operations, with evenings and weekends based on business and promotional needs.
Workplace and territory
- Field-based role covering Alberta, with regular visits to Walmart locations and frequent travel across the territory.
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