Arabic Speaking Receptionist (Female)
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Key skills for this role
About the Role
Key Responsibilities · Welcome and assist patients in a professional and courteous manner. · Schedule and manage patient appointments. · Handle incoming calls, WhatsApp inquiries, and email communications.
Key Skills for This Role
Full Job Posting
Key Responsibilities
· Welcome and assist patients in a professional and courteous manner.
· Schedule and manage patient appointments.
· Handle incoming calls, WhatsApp inquiries, and email communications.
· Maintain patient records and update information in the clinic management system.
· Coordinate with dentists and staff to ensure smooth daily operations.
· Manage billing, payments, and patient follow-ups as required.
· Assist in managing the clinic's social media accounts (Instagram, Facebook, TikTok, etc.).
· Create and publish engaging content, stories, and posts.
· Coordinate marketing campaigns, promotions, and patient engagement activities.
· Respond to social media inquiries and direct messages.
· Assist in maintaining the clinic's brand image and online presence.
· Work closely with management to support marketing and business development initiatives.
Requirements
· Fluent in Arabic and English (spoken and written).
· Previous experience as a Receptionist or Front Desk Officer.
· Strong communication and interpersonal skills.
· Knowledge of social media platforms and digital marketing concepts.
· Basic content creation and branding skills are highly desirable.
· Well-organized, professional, and customer-focused.
· Proficient in Microsoft Office and clinic management software.
Preferred Qualifications
· Previous experience in a dental or medical clinic.
· Experience managing social media accounts for a business or brand.
· Familiarity with Canva, social media content creation, or digital marketing tools.
· UAE experience preferred.
Language
- Arabic (Preferred)
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