AR Recovery Specalist
Role Overview
AR Recovery specialists on the Collections team are responsible for collecting client payments for delinquent balances in a timely and efficient way. Recovery specialists will work closely with Clients, Account Managers, and Team Leads to collect outstanding balances.
Key Skills for This Role
Full Job Posting
Location(s)
- Logan, UT, USA
Overview
AR Recovery specialists on the Collections team are responsible for collecting client payments for delinquent balances in a timely and efficient way. Recovery specialists will work closely with Clients, Account Managers, and Team Leads to collect outstanding balances.
Responsibilities
- Monitor accounts on a daily basis
- Identify outstanding account receivables
- Investigate historical data for debts and bills
- Take actions in order to encourage timely payments
- Process payments and refunds
- Work with the Payments and Resolutions team to resolve billing and credit issues
- Contact clients and discuss their overdue payments
- Update account status records
- Prepare and present reports on collection activities and progress
Qualifications
- Proficient with Microsoft Excel, Word, and 10-Key
- High attention to detail
- Ability to multitask
- Strong verbal and written communication skills
Education and Experience
HS diploma or equivalent
1 year of collections experience preferred
Knowledge of Microsoft suite preferred
Knowledge of google suite preferred
About Conservice LLC
Utility management and billing company serving property owners and managers with software, payment, procurement, and analytics services.
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