AR Caller
Full Job Posting
What you'll do
Call US insurance companies to obtain claim status and payment information.
Follow up on outstanding accounts receivable and pending claims.
Investigate denied, rejected, or underpaid claims.
Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).
Document call outcomes and actions taken in billing systems.
Resubmit corrected claims when required.
Escalate unresolved issues to supervisors or clients.
Work on aging reports to reduce outstanding balances.
Meet productivity, quality, and collection targets.
Ensure compliance with HIPAA and client guidelines.
What you have
- Any Graduate (preferred)
- Good Communication
Key Performance Indicators
Number of claims worked per day.
Calls completed per day.
Collection amount recovered.
Reduction in AR aging.
Denial resolution rate.
Quality and compliance scores.
Experience
3+ Years of Experience
Calling of Workers Comp claims and Refunds
Experience in NextGen is preferred
About Acurus Solutions Private Limited
Acurus Solutions is an India-based healthcare services company providing revenue cycle management, health information management, and technology development for US healthcare clients.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Acurus Solutions Private Limited
Full time Contractor Business Analyst
Chennai, IND
Team Lead - Quality (RCM)
Chennai, IND
General Manager – Revenue Cycle Management
Chennai, IND
Knowledge Associate Trainee
Chennai, IND
AR Analyst
Chennai, IND
Medical Coding Quality Analyst
Chennai, IND
RCM Trainer
Chennai, IND