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Apprentice-Technical Support Engineer

Oceaneering
Chandigarh, IND
Full-time
Intern
Onsite
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • REQUIRED
  • B. Tech in Electronics /Electrical/Mechanical Engineering
  • Able to work in rotational shifts 42.5 hours (weekly) (Morning, Evening, Night & Weekends)
  • Knowledge of MS-Office and computer fundamentals
  • Must be willing to Work from office as and when needed.
  • DESIRED
  • 0-1-year experience in Support Operations.
  • Knowledge, Skills, Abilities and Other Characteristics.
  • Excellent Verbal & Written Communication Skills in English.
  • Creative thinking and team work skills.
  • Possessing a proactive, positive, “can-do” attitude.
  • Gives and receives constructive feedback.
  • Able to perform multitasking.
  • Ensures that others involved in a project or effort are kept informed about developments and plans.

Responsibilities

  • Functions
  • ESSENTIAL
  • Design, develop, deploy, and support enterprise AI agents, automations, and AI-enabled applications using Microsoft Power Platform and Azure AI technologies.
  • Build and optimize agents in Microsoft Copilot Studio, including instructions, topics, actions, tools, knowledge sources, and orchestration logic.
  • Develop workflows, approvals, notifications, integrations, and process orchestrations using Power Automate.
  • Partner with business stakeholders to understand processes, define requirements, assess feasibility, prioritize opportunities, and establish measurable outcomes.
  • Translate functional requirements into maintainable technical designs that align with enterprise architecture, security, data, privacy, compliance, and AI governance standards.
  • Implement prompt engineering, grounding, retrieval-augmented generation, and human-review patterns to improve accuracy, reliability, and appropriate agent behavior.
  • Integrate solutions with Microsoft 365, Microsoft Graph, SharePoint, Dataverse, Azure services, enterprise applications, APIs, and approved external services.
  • Develop and execute functional, integration, regression, security, prompt-response, tool-calling, and user acceptance tests.
  • Package and deploy solutions using approved application lifecycle management, source control, configuration management, and change control practices.
  • Monitor availability, performance, usage, quality, failures, and adoption; troubleshoot production issues and implement improvements based on telemetry and feedback.
  • Support demonstrations, training, knowledge transfers, release communications, and adoption activities.
  • Contribute reusable prompts, components, connectors, templates, standards, and implementation patterns to improve delivery consistency and speed.

Preferred Qualifications

  • DESIRED

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