Apprentice Service Technician

Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to: Test, inspect and clean all equipment (i.e., DVRs and video devices) Inspect, test & replace wireless batteries & Control panel batteries Ensure all access control devices are working properly Test & inspect all intrusion points Test communication and backup signals Test & inspect vaults, safes, and ATMs Test, inspect and clean DVRs and video devices Clean & focus video cameras Document inspections and completing checklists for each preventative maintenance call Ensure all points have been tested and restored Verify all alarm signals have been received

Test, inspect and clean all equipment (i.e., DVRs and video devices)

Inspect, test & replace wireless batteries & Control panel batteries

Ensure all access control devices are working properly

Test & inspect all intrusion points

Test communication and backup signals

Test & inspect vaults, safes, and ATMs

Test, inspect and clean DVRs and video devices

Clean & focus video cameras

Document inspections and completing checklists for each preventative maintenance call

Ensure all points have been tested and restored

Verify all alarm signals have been received

Contacting customer to schedule calls and to provide estimated time of arrival

Escalating problems when appropriate & communicate serious problems to appropriate team members

Accurately report preventative maintenance service ticket data

Interact in a professional manner with customers to foster positive customer relations

Maintain effective communication with mentors and team-members

Develop working knowledge of all operating standards, practices, and procedures

Organize and manage truck stock parts and tools

Attend training courses in-person and virtually

Complete weekly status reports, evaluations, and testing

Additional duties as assigned