Applications Sys Analyst I

Qualifications

• EDUCATION: Bachelor’s degree in IT, nursing, or related required (or 2 years of related experience can be considered in lieu of a Bachelor’s degree) LICENSE/CERTIFICATION: EXPERIENCE: Minimum 0 years of experience in the field or in a related area required. Demonstrates knowledge of commonly used concepts, practices and procedures within a particular field.
• EDUCATION: Bachelor’s degree in IT, nursing, or related required (or 2 years of related experience can be considered in lieu of a Bachelor’s degree) LICENSE/CERTIFICATION
• Minimum 0 years of experience in the field or in a related area required. Demonstrates knowledge of commonly used concepts, practices and procedures within a particular field. PERFORMANCE EXPECTATIONS Develops and maintains a level of knowledge of the systems applications by actively participating in the systems design, development, implementation and modifications. Documents operational workflows through working with end-users in order to prepare for system enhancements, upgrade, and new functionality. Actively works with the business to promote end-user engagement and system adoption; may assist in developing a formal communications and adoption program. Contacts customers for user support and problem solving. Responds effectively and timely to user issues and problems; acts as a resource to other departments, application systems analysts, adoption coaches or clinical informaticists. Consistently and accurately maintains the system database as well as supporting documents to include new information and system codes, assists with developing user guides/manuals, and periodic data maintenance (purging, re-indexing, and/or change management documentation and testing) as required. Participates in incident, change and problem management services as it relates to their respective team within AtlantiCare IT. Participates in information exchanges, user groups, or training and assists in the preparation of materials to support user learning activities. Seeks and acts on opportunities to improve workflows, system utilization and application enhancement. Assists in system tests and audits; makes recommendations for resolution of system issues or establishment of new procedures. Generates accurate and timely reports, ensuring data validity. Serves as a lead and/or to participate in enhancements and projects when needed. Understands and practices the AtlantiCare values. Adheres to AtlantiCare and AIT Policies and Procedures. Performs other duties as assigned.
• Minimum 0 years of experience in the field or in a related area required. Demonstrates knowledge of commonly used concepts, practices and procedures within a particular field.